About The Position

Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris. The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.This position if responsible for Incident management within the NG911 Network Operations Center. This will include handling Network and Voice related alarms/incidents as well as handling inquiries from customers, vendors and third parties that are part of the Atos NG911 ecosystem. Staff must be willing to work within a shift schedule. Nights and weekend shift days are mandatory as part of shift schedule to provide 24x7 coverage. Team members work four 12 Hr Days and then has 4 days off before next shift. Staff must be in the Continental United States.

Requirements

  • Staff must be willing to work within a shift schedule.
  • Nights and weekend shift days are mandatory as part of shift schedule to provide 24x7 coverage.
  • Team members work four 12 Hr Days and then has 4 days off before next shift.
  • Staff must be in the Continental United States.

Responsibilities

  • Incident management within the NG911 Network Operations Center.
  • Handling Network and Voice related alarms/incidents
  • Handling inquiries from customers, vendors and third parties that are part of the Atos NG911 ecosystem.
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