Technical Instructional Designer – Revenue Enablement

CrowdStrike • Austin, TX

5d

About The Position

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We’re always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you. About the Role: The Technical Instructional Designer is responsible for designing high-impact learning experiences for technical enablement audiences, including Sales Engineers, Partners, and Alliances. This role works closely with the Director of Technical Enablement to translate technical strategy, product capabilities, and field requirements into structured, scalable learning programs that drive technical fluency and field execution. While being a technical practitioner is not required, strong technical acumen and the ability to quickly learn complex technical concepts are critical to success in this role. Candidates with prior experience as a Sales Engineer or in a technical pre-sales role will be well positioned to excel. This role focuses on learning design, curriculum architecture, and learner experience, partnering with SMEs, course writers, and content developers to bring technically accurate, engaging training to life across multiple delivery formats. This role is foundational to how we enable technical sellers and partners at scale. By combining strong instructional design with technical understanding, you’ll help ensure our technical enablement programs are not only accurate, but practical, engaging, and impactful in the field.

Requirements

• Proven experience designing training for technical enablement audiences such as Sales Engineers, partners, or alliances
• Strong instructional design expertise, including learning objective development, curriculum mapping, assessment design, and learner journey planning
• Demonstrated ability to work effectively with highly technical stakeholders and complex subject matter
• Experience designing learning for multiple delivery modalities
• Excellent communication, organization, and stakeholder management skills
• Ability to operate from high-level objectives and translate them into scalable, effective learning solutions

Nice To Haves

• Strong technical acumen and ability to quickly learn new technical concepts
• Prior experience as a Sales Engineer, technical pre-sales professional, or in a hands-on technical role
• Background in SaaS, cybersecurity or other complex technology domains.
• Experience designing applied learning such as labs, simulations, or scenario-based technical training
• Familiarity with enablement and learning platforms (e.g., Highspot, Docebo, Rise, Synthesia, Articulate)

Responsibilities

• Partner closely with the Director of Technical Enablement to design enablement strategies and curricula for technical sellers, partners, and alliance audiences
• Translate technical goals and product complexity into clear learning objectives, modular curricula, and effective instructional flows
• Design end-to-end learning experiences, including course architecture, assessments, applied exercises, and scenario-based learning
• Collaborate with highly technical SMEs to extract knowledge, validate accuracy, and ensure learning aligns to real-world use cases
• Guide and support course writers and content developers in executing against instructional design frameworks and standards
• Design for multiple delivery modalities, including eLearning, instructor-led training (ILT), virtual training (VILT), workshops, labs, and blended programs
• Apply adult learning principles and enablement best practices to improve retention, confidence, and field application
• Ensure consistency in learning standards, structure, and experience across technical enablement programs
• Iterate on learning design based on learner feedback, field insights, and evolving technical priorities
• Leverage tools such as Google Workspace and AI-assisted design tools to accelerate design and iteration

Benefits

• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed