Technical Lead – DevOps & Site Reliability Engineering (SRE) (Hybrid - Flexible Options)

Broadridge•New York, NY

2d•$210,000 - $220,000•Hybrid

About The Position

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. We are seeking a hands-on Technical Leader with deep expertise in DevOps and Site Reliability Engineering (SRE) to lead a team of 6–8 technical engineers while remaining actively engaged in automation, production operations, and reliability engineering. This role combines strong technical execution (“hands-on keyboard”) with team leadership, workload management, and operations excellence. The ideal candidate thrives in fast moving, transaction heavy and high-availability environments, leads by example, and drives reliability, automation and continuous improvement across infrastructure and application platforms.

Requirements

8+ years of experience in DevOps, SRE, or Infrastructure Engineering.
2+ years of experience leading or managing technical teams (6–8 engineers preferred).
Strong hands-on experience with: Cloud platforms (AWS)
Infrastructure as Code (Terraform, Ansible, CloudFormation)
CI/CD tools (Jenkins, GitHub Actions, GitLab CI etc.)
Containerization & orchestration (Docker, Kubernetes)
Monitoring & observability (Datadog, PowerBI, ELK, Splunk etc.)
Scripting (Python, Bash, or similar)
RDS Aurora PostgreSQL is preferred, with strong SQL scripting skills and the ability to analyze workloads and recommend performance optimizations.
Experience with incident management, on-call processes, and production support.
Strong understanding of networking, security, and distributed systems.
Strong technical depth with the ability to stay hands-on.
Calm and decisive under pressure during incidents.
Effective delegation and workload prioritization skills.
Clear communicator across technical and non-technical stakeholders.
Continuous improvement, consolidation and cost avoidance mindset.

Nice To Haves

Certifications (AWS, Kubernetes, Kafka, etc.) are a plus.
Experience managing hybrid or multi-cloud environments.
Background in high-transaction or customer-facing production systems.

Responsibilities

Serve as the senior technical expert in DevOps and SRE practices.
Design, implement, and maintain a secure, and highly available infrastructure.
Lead architecture and development decisions across CI/CD pipelines, cloud platforms, monitoring, and automation.
Participate and lead coding, scripting, infrastructure-as-code, and troubleshooting efforts.
Drive improvements through observability, performance tuning, and automation.
Lead incident response efforts, leverage documented recovery steps, including root cause analysis (RCA).
Participate in Post Incident Reviews and implement response improvements.
Manage a team of 6–8 DevOps/SRE engineers, ensuring a balanced workload distribution and clear ownership.
Prioritize and assign work aligned to business goals, operational risk, and technical debt reduction.
Mentor and develop team members’ technical and professional skills.
Establish clear delivery expectations and provide regular feedback.
Foster a self-starter culture of collaboration, accountability and continuous improvement.
Define and track SLOs, SLIs, and SLAs to ensure system reliability.
Improve deployment frequency, change success rates, and mean time to recovery (MTTR).
Partner with application development, security, and product teams to ensure reliability and scalability from design through production.

Benefits

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.

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