Technical Leader

Owens Corning•Garden City, GA

About The Position

The Technical Leader is accountable for: ensuring the finished goods manufactured meet or exceed customer and industry expectations; improving quality control, process control, structured problem solving, and product composition; reporting on relevant quality and plant metrics to Division Leaders; and leading product & process quality in a 24/7 manufacturing facility. Primary metrics include DPMO, quality, and process KPIs, and material productivity. This incumbent reports to the Site Leader and oversees the Quality Technician roles.

Requirements

Must have solid verbal and written communication skills
Must have statistical analysis and data manipulation skills
Must have structured problem-solving skills in line with Six Sigma concepts
Must work well in team environments and be adept at motivating co-workers
Must be a proven leader within a relevant discipline and a quick learner who is adaptive to and embraces change
Must be able to use data to make business decisions and design trials while minimizing the risk of producing off-quality material
Must be self-motivated, capable of operating towards goals without daily intervention
Able to grasp and gather new information from a variety of sources quickly
Some travel required (up to 10%)
B.S. in Mechanical, Electrical, or Chemical engineering and 5 years of relevant manufacturing and leadership experience
10+ years of relevant manufacturing and leadership experience
Graduate of Owens Corning’s development program
Utilize Microsoft Office products
Utilize Statistical analysis software to identify data trends and patterns (ex: MiniTab, advanced Excel, BrainCube, etc)
Work up to 12 hours in a non-climate-controlled manufacturing environment
Safeguard self with Personal Protective Equipment (PPE) – safety toed shoes, hearing protection, eye protection, hand protection
Sit or stand continuously for up to 12 hours
Lift up to 40 lbs without assistance
Demonstrate visual acuity
Routinely ascend and descend stairs and ladders as work area requires

Responsibilities

Process Stabilization: Process Control and Improvement/Cost Reduction
Review process control metrics for critical processes and improve the performance to reduce product or process variation and minimize cost
Partner with division SMEs to research and trial new raw materials or equipment to improve quality and/or process control, and/or minimize cost
Accountable for training new and existing employees on customer and industry product requirements, quality testing, process and equipment theory of operation and setpoints, and Quality Management (QM) and Focused Improvement (FI) pillar work
Utilize the QM & FI pillars to partner with other pillars on customer FFUs, loss analysis, and structured problem solving
Review all capital projects for quality or process impacts, and manage those changes to minimize negative impacts to the plant
Quality Control
Review lab standards and take necessary actions to ensure equipment is calibrated and working properly, and that technicians and operators using approved test methods
Review the quality of incoming raw materials to minimize the risk of creating defects
Ensure proper disposition of claim returns, hold material, or trial material
Partner with the local sales team and warranty department to support roof inspections for claims
Develop business cases for quality-related capital projects, and manage the project from scope to start-up
Administrative: Reporting, Customer Engagement, etc.
Report regularly (daily/monthly) on product defects, product quality, and process control needs, actions, and best practices to plant and division leadership teams
Ensure quality-related tasks and equipment minimize risk to the employees
Ensure participation in all plant safety activities by the quality department
Partner with the local sales team to review customer feedback and support on-site customer tours and training