Technical Operations Manager, MxU

GFiber • San Antonio, TX

4d • $130,000 - $143,000

About The Position

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. The application window will be open until at least February 13th, 2026 . This opportunity will remain online based on business needs which may be before or after the specified date. Role Description GFiber projects, like our users, span the globe and require managers to keep the big picture in focus. As a MxU Deployment Manager at GFiber, you lead complex, multidisciplinary projects. You plan requirements with internal vendors, customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating goals to project stakeholders. The MxU Deployment Manager will work on cross-product and cross-team initiatives, working closely with cross-functional team members to refine and enhance our projects, and deploy new technologies to markets and communities around the globe. You like being on-the-ground, executing complex projects that bring internet access to people.

Requirements

• Bachelor's degree in Construction Management, Engineering, Business, Telecommunications, a related field, or equivalent practical experience.
• 5 years of experience in vendor management and managing contractors, quality assurance, schedule commitments, and troubleshooting.
• Experience in successfully developing and managing contracts, invoicing, scheduling projects, cost engineering, budgeting, and forecasting costs.

Nice To Haves

• 8 years of experience with fiber network deployments, including experience with constructing new outside and inside plant fiber infrastructure, and 5 years of experience with MDU infrastructure.
• Familiar with GIS (Geographic Information Systems) and database management including AutoCAD, ESRI, and/or shape file functionality.
• Knowledge of network drawings, route maps and scopes of work and analyzing fiber test results and auditing projects for compliance with scopes of work.
• A deep understanding of inside and outside plant fiber optic network infrastructure, engineering design, FTTH Infrastructure, MDU design, and construction.

Responsibilities

• Develop and manage program management functions within the metro to include aspects of project initiation, planning, executing, controlling, and closing.
• Operate across myriad internal GFiber groups and external organizations to ready and implement operational processes.
• Lead process improvements that yield efficiency and efficacy gains throughout deployment and operations in the market.
• Manage project budgets, scheduling, planning and contractor resource assignment and track contractor performance including billing against budget and contract.
• Manage proposals, SOW’s, bids, scope definition, engineering design cycles and design review and approvals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager