Technical Operations Manager

Kiva Confections • Oakland, CA

3d • $135,500 - $159,500

About The Position

As Kiva's Technical Operations Manager, you'll be responsible for product development activities including process development, optimization, scale-up, and training of other functional groups. You'll also manage operational activities including technology transfer, troubleshooting, and process validation.

This position will report to the Technical Operations Sr. Manager.

Requirements

• Bachelor’s degree in Chemical Engineering, Mechanical Engineering, or related discipline and a minimum of 7-10 years of experience in process development, food manufacturing, operations, or relevant field required
• Minimum 7-10 years of direct hands-on experience in operations/productions, preferably in food or CPG manufacturing
• Thorough knowledge of manufacturing methods, techniques, and related equipment
• Must communicate with management with timely, candid, and accurate information, options, and recommendations
• Great analytical, organizational, interpersonal, presentation, coaching, and leadership skills
• Ability to manage and organize multiple projects
• Willing to travel to manufacturing sites across the U.S.

Responsibilities

• Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safety
• Develop SOPs and technical documents related to manufacturing and quality control processes
• Train production teams on new equipment and process operations
• Manage the Technical Transfer process with the support of internal cross-functional teams: QA, Operations, R&D, Marketing and Regulatory/Compliance
• Lead investigations to determine root cause for out of spec product or processes and define corrective and preventive actions as related to product quality, manufacturing processes, and external testing protocols
• Create and maintain change management documentation
• Lead scale-up efforts from bench top to pilot to production for new product launches and product/process improvements
• Geo Partner responsibilities:
• Provide technical assistance, expertise, and solutions when troubleshooting existing product formulations and throughout all processes while maintaining product quality and food safety
• Develop SOPs and technical documents related to manufacturing and quality control processes
• Train production teams on new equipment and process operations
• Manage the Technical Transfer process with the support of internal cross-functional teams: QA, Operations, R&D, Marketing and Regulatory/Compliance
• Lead investigations to determine root cause for out of spec product or processes and define corrective and preventive actions as related to product quality, manufacturing processes, and external testing protocols
• Create and maintain change management documentation
• Lead scale-up efforts from bench top to pilot to production for new product launches and product/process improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level