Technical Portfolio Manager

U.S. Bank • Hopkins, MN

5d • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description This role supports high‑visibility employee technology initiatives and requires close partnership with senior leaders across the organization. The successful candidate will contribute to disciplined execution and effective oversight of technology investments. Responsible for managing the portfolio aligned products by overseeing compliance with all processes and procedures associated with the intake, approval and tracking processes including the business case model, prioritization, approval processes, and reporting requirements throughout the life cycle of a product. Understands key business objectives and strategy of the product, and supports other Portfolio Managers in meeting business objectives, OKRs (objectives and key results), customer needs, KPIs (key performance indicators), and financial targets. Responsible for managing the portfolio aligned employee technology products (Microsoft 365 suite, ServiceNow, IT Support, Employee Tech Hardware, IT Asset Management) by overseeing compliance with all processes and procedures associated with the intake, approval and tracking processes including the business case model, prioritization, approval processes, and reporting requirements throughout the life cycle of a product. Understands key business objectives and strategy of the product, and supports other Portfolio Managers in meeting business objectives, OKRs (objectives and key results), customer needs, KPIs (key performance indicators), and financial targets. Ensures end-to-alignment of the portfolio of business priorities to financial targets by collaborating and relaying dependencies within and across Product Owners in the Portfolio(s). Oversee the development and production of portfolio management reporting to leaders, business partners and teams in collaboration with product owners and managers. Serves as a POC throughout the portfolio management process to ensure decisions are in line with company strategic and financial goals on an ongoing basis, working with cross functional product teams using Agile, Product Management & DevOps best practices.

Requirements

• Bachelor's degree, or equivalent work experience
• Eight or more years of relevant experience

Nice To Haves

• Experience with the Microsoft 365 suite including Copilot, ServiceNow, IT Support, Employee Tech Hardware, IT Asset Management
• In-depth and breadth of expertise in product discipline including agile, product management and DevOps practices and values
• Ability to communicate with all parties involved in the portfolio of products (programmers, third party vendors, end users, etc.)
• Strong executive communication skills with the ability to translate complex information into clear, actionable insights
• Demonstrated ability to develop clear, high‑quality presentations for senior leadership, including synthesizing complex information into concise, executive‑ready materials
• Demonstrated ability to leverage AI to drive efficiencies and automate workflows
• Strong organizational skills and ability to manage multiple priorities simultaneously
• Experience with financial management, investment planning, and governance processes
• Highly tech‑savvy expert generalist with broad and deep technical skills across diverse domains

Responsibilities

• Managing the portfolio aligned products by overseeing compliance with all processes and procedures associated with the intake, approval and tracking processes including the business case model, prioritization, approval processes, and reporting requirements throughout the life cycle of a product.
• Understanding key business objectives and strategy of the product, and supports other Portfolio Managers in meeting business objectives, OKRs (objectives and key results), customer needs, KPIs (key performance indicators), and financial targets.
• Managing the portfolio aligned employee technology products (Microsoft 365 suite, ServiceNow, IT Support, Employee Tech Hardware, IT Asset Management) by overseeing compliance with all processes and procedures associated with the intake, approval and tracking processes including the business case model, prioritization, approval processes, and reporting requirements throughout the life cycle of a product.
• Ensuring end-to-alignment of the portfolio of business priorities to financial targets by collaborating and relaying dependencies within and across Product Owners in the Portfolio(s).
• Overseeing the development and production of portfolio management reporting to leaders, business partners and teams in collaboration with product owners and managers.
• Serving as a POC throughout the portfolio management process to ensure decisions are in line with company strategic and financial goals on an ongoing basis, working with cross functional product teams using Agile, Product Management & DevOps best practices.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level