About the position
As a Technical Product Manager II (TPM) at Riot, you will combine technical knowledge with product leadership to provide players and game developers with essential features and supporting systems. Chemtech Platform is an organization within Tech Foundations that develops back-end services, environments, and release systems for League of Legends and Teamfight Tactics. As a TPM on the Chemtech Platform Services Team, League Studio developers will depend on your products to build player-facing experiences. You will be responsible for defining the product requirements and their success metrics. You will ensure there is a clear articulation of the customer value proposition along with a smooth onboarding experience for game developers to utilize your products and features. You will also be responsible for ensuring that your product has well defined and upheld reliability measures.
Responsibilities
- Own a product space that leverages one more or more Chemtech services to provide League Studio game developers with features they need
- Manage essential customer and partner relationships, including game teams and central platform teams that support your product space
- Create a product roadmap and manage a prioritized backlog for your product space, ensuring your team is working on the highest value work
- Actively manage project scope as a result of customer and partner communications and ensure the product development is aligned with objectives
- Develop and uphold service-level objectives and agreements for your product space, in collaboration all core customers and supporting organizations
- Partnering with the other Service team leads, foster a high velocity, high performance services organization
Requirements
- Minimum of 6 years of experience on medium to large software development teams
- Minimum of 2 years of product management experience
- Bachelor's degree in Computer Science or a related field, or equivalent
- Proven ability to navigate product management constraints and deliver balanced, pragmatic solutions
- Excellent teamwork, team leadership, communication, and stakeholder management
- Defines and articulates clear product requirements and user stories
- Ability to drive customer adoption and acceptance for products in development
- Experience with strong technical knowledge and problem-solving skills
Nice-to-haves
- Have lead products for platforms that power consumer experiences
- Experience with Site Reliability Engineering (SRE), DevOps, or software operations engineering teams
- Experience working on a variety of internal software products in the gaming and entertainment space
- Knowledgeable about the gaming industry including newest trends and events
- Familiarity with Agile and Lean development processes and practices
Benefits
- Open paid time off policy
- Flexible work schedules
- Medical, dental, and life insurance
- Parental leave for you, your spouse/domestic partner and children
- 401k with company match
