Technical Product Manager II (Search Platform)

Housecall Pro•Denver, CO

10h•$115,000 - $135,000•Remote

About The Position

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. Role Overview: As a Product Manager II, Search Platform, you are the architect of the infrastructure that powers search experiences across HCP. This is a platform role: your primary customers are internal domain teams, and your impact is measured by how effectively they can build, ship, and evolve high-quality search experiences. You hold two perspectives simultaneously: building for an elite developer experience without losing the thread back to Pro outcomes. You set the long-term vision for the search infrastructure that powers HCP - defining how it scales, evolves, and enables product teams to deliver high-quality search experiences. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

Requirements

4+ years of product management experience, specifically with platform, infrastructure, or developer-facing products
Practical experience working with product management for platforms and ideally search systems (i.e. OpenSearch, Elasticsearch, or similar...)
Experience defining APIs, SDKs, or internal platform contracts consumed by other teams
Strong analytical skills with the ability to define and monitor platform health and performance metrics
SaaS product experience, ideally supporting business workflows where search is mission-critical
Demonstrated ability to leverage AI tools to accelerate product development, improve engineering collaboration, and ship higher-quality outcomes faster
Bachelor’s degree or equivalent work experience

Nice To Haves

Genuine motivation to champion for the Search Platform team direct customers (i.e., internal product/engineering teams)
Experience working with hybrid search architectures that combine traditional keyword/vector search with AI or LLM-based retrieval (e.g. RAG, semantic search, re-ranking)
Familiarity with applied ML or LLM integration patterns in product environments
Ability to operate strategically while unblocking tactical infrastructure issues
Clear, persuasive communication style that makes complex infrastructure tradeoffs legible to stakeholders
Genuine care for end-customer outcomes and connecting platform investments to Pro workflows
Track record of delivering outcomes in fast-paced environments

Responsibilities

Define the long-term vision for search infrastructure at HCP
Identify opportunities to accelerate product velocity to meet domain teams' needs
Make decisions about infrastructure and internal builds that will have the most direct impacts on our Pros and our business
Bring an AI-first mindset to your work - using AI tools to compress discovery, spec writing, and cross-functional coordination so the team spends more time building and less time syncing
Analyze performance, latency, and search quality to proactively surface risks and evaluate opportunities to improve search across the platform
Own and communicate the Search Platform roadmap, balancing reliability with high-leverage capabilities
Define and evolve the contracts between the platform and domain teams (i.e. schemas, field standards, APIs...)
Improve workflows for schema changes and re-indexing to reduce friction and risk
Partner with engineering on index design, data pipelines, search APIs, and observability
Improve abstraction layers so domain teams can build search experiences without needing deep infrastructure expertise
Establish feedback loops with domain teams to continuously improve developer experience and platform usability

Benefits

A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
Paid holidays and flexible, take-it-as-you-need-it paid time off
Equity in a rapidly growing startup backed by top-tier VCs
Monthly tech reimbursements
A culture built on innovation that values big ideas, no matter where they come from
health care insurance (medical, dental, vision, disability)
employee assistance program
401(K)
flexible time off
paid parental leave
tech reimbursement
other company benefits