About the position
As a Technical Product Manager on the Data Publish & Processing Team, you will be central to the execution of Chase Consumer and Community Banking's (CCB) data and analytics strategy, and operating model. You'll help JPMorgan Chase to deliver on our strategic business goal to run applications on multi-cloud environments and deliver solutions our customers love using AI/ML, Big Data, Micro-services, and architectures. As an experienced professional in data publishing and processing, you are well-versed in best practices across the lifecycle of data management. You can help transform how we deliver superior customer experiences through data-driven product and service offerings. You'll need to influence key stakeholders at various levels in analytics, business, and technology to deliver cutting-edge innovation with the customer and business impact in mind.
Responsibilities
- Champion data publishing and processing offerings to integrate with firm-wide products; contribute to the vision for the product and improve technical solutions in data publishing and processing: Data Delivery, Data Lake, and Data Pipeline.
- Actively engage with key customers and leadership to represent customers' platform needs from data publishing and processing teams and vice versa, influencing the creation of objectives, key results, and roadmaps.
- Build product roadmaps and program charters to initiate and scale specific critical initiatives in data publishing and processing.
- Track execution and solve any blockers.
- Partner with data publishing and processing team's product and program managers to execute across cross-cutting product features.
- Develop mechanisms for execution, collaboration, and prioritization.
- Provide status updates, liaise with customers, and collect feedback on the product to enhance feature requirements based on their needs and vision.
- Track progress of portfolio of products, feature roadmaps, and customer adoption. Provide visibility into roadmap and contribute to strategic planning.
- Address backlog and prioritization, track engagement of data publishing and processing teams by managing customer need/platform support matrix and customer requests.
Requirements
- 5 years as a Technical Product Manager in a large matrixed organization in multiple time zones.
- Confidently influence and tactfully lead from the front without specific authority.
- Willing to deep dive technically and thrive in environments where your customers and partners are technical.
- Embrace ambiguity and define clear strategies and priorities.
- Problem solver seeking win-win solutions. Eager to learn and share.
- Excellent communication and the ability to present to an executive audience.
- Detail-oriented and passionate about delivering customer-focused end-to-end solutions.
Nice-to-haves
- 2 to 4 years of hands-on experience in Big Data tools, infrastructure, and related technology.
- AWS Solution Architect and AWS data Analytics Certification (or will be required to complete the AWS certification exam in the first 90 days).
