Technical Product Repair Intern

Laerdal Medical ASVillage of Wappingers Falls, NY
3dOnsite

About The Position

Curious, hands-on, and eager to grow your technical skills? Join Laerdal Medical as a Technical Product Repair Specialist Intern and play a key role in supporting the technology that helps save lives. During this internship, you’ll gain real-world experience troubleshooting, diagnosing, and repairing advanced medical simulation equipment used by healthcare professionals around the world. You’ll work alongside a knowledgeable, supportive team, learn industry-standard processes, and contribute directly to improving the quality and reliability of life-saving training tools. This is a great opportunity for students who enjoy problem-solving, are mechanically or technically inclined, and want to make a meaningful impact in healthcare technology.

Requirements

  • Background or interest in: Engineering, Information Technology, Computer Science
  • Diligent work ethic
  • Ability to collaborate with others
  • Familiarity using Windows Microsoft Office Suite
  • Comfortable using handheld mechanical tools (screw driver, hammer, wrench, etc.)
  • Student will be required to appear in the office 5-days a week, with little opportunity for remote work.
  • All interns must have reliable transportation based on the expectations of the positions.
  • Interns must be committed to work M-F 8:00AM-4:00PM and committed to work the full summer (Tentatively May through August)

Nice To Haves

  • Work experience in repair shop or technical support role a plus

Responsibilities

  • Diagnosis and Troubleshooting: Assist in diagnosing technical issues with medical equipment through systematic troubleshooting methods on hardware and software.
  • Repair and Maintenance: Learn and perform repairs on a variety of medical devices following established procedures and safety guidelines.
  • Documentation: Accurately document repair activities, including troubleshooting steps, repairs performed, and parts used, in accordance with company protocols.
  • Quality Assurance: Ensure repaired equipment meets quality standards and regulatory requirements before returning to service.
  • Collaboration: Work closely with team members to share knowledge, problem-solve, and contribute to continuous improvement initiatives.
  • Systems: Gain experience in CRM software and inventory management, ordering and receiving.

Benefits

  • Generous PTO & Holidays
  • Hybrid and Compressed Work Week (for operations-based roles only)
  • Comprehensive Medical, Dental, and Vision
  • HSA & FSA Account Options, with employer HSA contribution
  • 401k with Employer Match & Profit Sharing
  • Tuition Reimbursement
  • Wellness Reimbursement Program
  • Professional Development Opportunities
  • Pet Insurance
  • Subsidized Cafeteria in NY based office
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