Technical Program Manager III, Kuiper IT Services

Amazon • Bellevue, WA

1d

About The Position

Amazon Leo is Amazon’s low Earth orbit satellite broadband network. Its mission
is to deliver fast, reliable internet to customers and communities around the
world, and we’ve designed the system with the capacity, flexibility, and
performance to serve a wide range of customers, from individual households to
schools, hospitals, businesses, government agencies, and other organizations
operating in locations without reliable connectivity.

Export Control: This position requires that the candidate selected be a U.S.
Citizen in order to comply with U.S. government-imposed requirements related to
the nature of the work and/or where it will be performed.

As a Technical Program Manager on the Kuiper IT Services team, you'll drive
technology initiatives enabling satellite internet operations. Your day involves
leading cross-functional stand-ups with IT infrastructure, engineering, and
security teams to align on service delivery and resolve technical blockers.
You'll manage programs spanning device fleet management, enterprise software
deployments, manufacturing systems integration, and security
compliance—analyzing metrics to inform decisions and identify risks. You'll
coordinate with engineering leads on complex IT solutions, present program
status to leadership, and partner with external vendors to deliver integrated
services.

Requirements

• 5+ years of technical product or program management experience
• 7+ years of working directly with engineering teams experience
• 5+ years of technical program management working directly with software engineering teams experience
• Experience managing programs across cross functional teams, building processes and coordinating release schedules

Nice To Haves

• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
• Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
• Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Responsibilities

• Program Leadership: Lead large-scale, complex technical programs across multiple teams and disciplines, from inception to delivery
• Strategic Planning: Develop and execute comprehensive program plans aligned with Kuiper's mission and business objectives
• Cross-functional Coordination: Orchestrate efforts across engineering, operations, product, and business teams to ensure seamless program execution
• Risk Management: Identify, assess, and mitigate risks that could impact program success, developing contingency plans as needed
• Stakeholder Management: Build and maintain relationships with senior leadership, external partners, and regulatory bodies, ensuring clear communication and alignment
• Technical Expertise: Leverage deep technical understanding to facilitate decision-making and problem-solving across teams
• Process Improvement: Implement and optimize program management methodologies to increase efficiency and scalability
• Metrics and Reporting: Develop and maintain program KPIs, providing regular updates to leadership on progress, risks, and outcomes

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed