Technical Project Management - Director

Fiserv•Omaha, NE

17h•Onsite

About The Position

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. As a Technical Project Management Director, you will lead a portfolio management team supporting Issuer Solutions and Corporate Technology. You will own portfolio standards, reporting, and metrics, and serve as a key liaison across delivery, business, and finance. You will help senior leaders make informed capital allocation decisions by driving transparency into spend, risk, and performance across complex, cross-functional technology initiatives.

Requirements

8+ years of experience in portfolio management, technical project management, or IT consulting leading large, complex technology initiatives.
3+ years of experience managing and developing teams in a portfolio management, project management, or technology organization.
Experience influencing and partnering with senior leaders (for example, CIO, CFO, business line leaders) to drive portfolio or capital allocation decisions.
Demonstrated ability to work effectively in a matrix environment and to manage cross-functional projects or programs across business and technology.
Strong skills in stakeholder communication, negotiation, and relationship-building, with the ability to convey complex information in a clear, structured, and action-oriented way.
Working knowledge of the technology project lifecycle (for example, discovery, development, testing, implementation) and portfolio KPIs (such as budget adherence, delivery timelines, and resource utilization).
Bachelor’s degree in business, information technology, engineering, or a related field, or equivalent combination of education, related experience and/or military experience.

Nice To Haves

Experience with financial services or payments, particularly issuer processing or other Issuer Solutions domains.
Hands-on experience with myFiserv, Clarity, or similar enterprise portfolio management and financial tracking tools.
Background in capital planning, technology investment governance, or enterprise-level prioritization frameworks.
Project Management Professional (PMP), Portfolio Management Professional (PfMP), or similar certification, or equivalent combination of education, related experience and/or military experience.

Responsibilities

Develop, implement, and continuously improve project and portfolio management standards, reporting, and metrics for Issuer Solutions and Corporate Technology.
Own and enhance portfolio spend transparency, accountability, and oversight, ensuring alignment to strategic and financial objectives.
Serve as subject matter expert for myFiserv and Clarity for Issuer Solutions and Corporate Technology, including governance of data quality and usage.
Act as a conduit between delivery, business, and finance teams to align priorities, resolve issues, and drive informed decision-making.
Coordinate with the project management (PM) organization to ensure completeness, accuracy, and timeliness of portfolio data in corporate tools.
Track and monitor key performance indicators (KPIs) related to portfolio quality, budget adherence, capitalization, and on-time delivery for projects spanning multiple business units or functions.
Build and maintain trusted relationships with functional leadership, including CIOs, CFOs, and management committee members, ensuring collaboration and transparency.
Prepare and deliver clear, data-driven presentations and recommendations to support key capital allocation and prioritization decisions.
Lead, develop, and coach a team of portfolio and project management professionals, setting clear expectations and driving a culture of accountability and continuous improvement.
Partner with stakeholders to ensure strong understanding and alignment to organizational business strategies within the portfolio.