Technical Sales Specialist

KELE INC • Concord, NC

9d

About The Position

AC Controls has been providing superior products and services since 1960 for process and combustion applications, offering systems integration services, combustion & process control systems, and distribution of industrial instrumentation, controls, and valves to the process and power industries in the southeast. We are currently hiring for the role of Technical Sales Specialist. Position Overview: The Technical Sales Specialist provides mid-level support with a focus on technical product knowledge, project coordination, and sales growth. This role acts as the go-to resource for both internal and external technical questions, while also supporting more complex quotes and applications.

Nice To Haves

• Bachelor’s degree or equivalent work experience.
• Preferred: minimum of five years in a technical sales or related industry role.
• Ability to read and interpret technical drawings and detailed specifications.
• Strong collaboration and communication skills.
• Proficient in MS Office and company software, and able to learn manufacturer sizing Software.

Responsibilities

• Actively promotes Kele’s products and services utilizing ASLAN principles and communicating Kele’s value propositions to customers.
• Provides exceptional customer service aligned with Kele’s 5 Keys to Customer Service.
• Serves as a primary technical resource to internal and external customers.
• Assists with project specification, drawing reviews, and project take-offs.
• Performs engineering reviews of customer-provided specifications and makes tailored product recommendations based on application requirements.
• Processes complex orders and identifies value-add opportunities during interactions.
• Documents solutions, common issues, and product gaps in shared knowledge databases.
• Contributes to the development and delivery of technical training sessions.
• Supports overflow from other sales roles during peak periods.

Benefits

• Medical, vision, and dental insurance
• HSA
• FSA (medical and dependent care)
• 401(k) with employer match up to 4% with immediate vesting
• Employer-paid short- and long-term disability coverage
• Employer-paid basic life and AD&D insurance; supplemental life for employees and dependents available
• Paid time off and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level