Technical Service Field Development Specialist

DuPont

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About The Position

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on things that matter. Whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. Discover the many reasons the world’s most talented people are choosing to work at DuPont. Why Join Us | DuPont Careers Technical Service Field Development Specialist Description DuPont Performance Building Solutions is an industry leader of innovative building envelope products and technologies supporting the residential and commercial building construction markets. To meet new and exciting challenges in a fast-growing business segment, an opportunity has arisen to join our technical marketing organization in Wilmington, DE Responsibilities: The focus of this position is technical marketing support of our existing North American products use in the field, specifically the ArmorWall™ Plus product line. The role includes responding to customer and distributor inquiries, development of new technical content supporting the use and benefits of our product lines, conducting hands on product training with customers and distribution partners, conducting field installation training and onsite jobsite observations, participating as team members for new product launches, and overall aid in the sales growth of our existing product line. A successful candidate will: Demonstrate themselves as the technical expert to sales professionals, distributors, customer and other internal/external partners by providing deep understanding of product applications, competitive products, installation guidance including warranty considerations, as well as understanding product limitations. Provide jobsite technical support with our distribution partners Help develop and assure accuracy of sales and marketing promotional literature Leverage technical knowledge of building envelope products and their applications to meet customer needs Work closely with sales, marketing, and operations to address the technical needs of the customer Ensure the quality of DuPont products is always aligned with customer expectations Qualifications: Degree in technology related field, or a degree in building construction / construction related. Experience working directly with customers is strongly preferred. Experience within the commercial construction industry is strongly preferred. Strong public speaking and communication skills are required. The work will involve moderate travel to development partners and construction job sites. (~30%) #LI-JS1 Join our Talent Community to stay connected with us! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information. DuPont offers a comprehensive pay and benefits package. To learn more visit the Compensation and Benefits page. For additional information on our unbridled commitment to deliver essential innovations that enrich people's lives, enable sustainable development and foster human potential for generations to come, please access the following link to better understand & appreciate. Together, we're turning possibilities into real world answers that help humanity prosper! DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Requirements

• Degree in technology related field, or a degree in building construction / construction related.
• Strong public speaking and communication skills are required.

Nice To Haves

• Experience working directly with customers is strongly preferred.
• Experience within the commercial construction industry is strongly preferred.

Responsibilities

• Responding to customer and distributor inquiries
• Development of new technical content supporting the use and benefits of our product lines
• Conducting hands on product training with customers and distribution partners
• Conducting field installation training and onsite jobsite observations
• Participating as team members for new product launches
• Overall aid in the sales growth of our existing product line
• Demonstrate themselves as the technical expert to sales professionals, distributors, customer and other internal/external partners by providing deep understanding of product applications, competitive products, installation guidance including warranty considerations, as well as understanding product limitations.
• Provide jobsite technical support with our distribution partners
• Help develop and assure accuracy of sales and marketing promotional literature
• Leverage technical knowledge of building envelope products and their applications to meet customer needs
• Work closely with sales, marketing, and operations to address the technical needs of the customer
• Ensure the quality of DuPont products is always aligned with customer expectations

Benefits

• DuPont offers a comprehensive pay and benefits package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level