Technical Service Rep-General Industrial (US Southeast Region)

Hentzen Coatings, Inc • Greenville, SC

1d • $75,000 - $90,000

About The Position

The Technical Service Representative – General Industrial is responsible for supporting sales by providing technical service activities related to coatings applications and formulation troubleshooting.

Requirements

• Education level preferred: bachelor’s degree from a four-year college or university. Degree is preferred to be in a Science related field such as Chemistry or Business.
• Experience level preferred: Three to five years’ experience operating a liquid or powder paint line.
• Excellent computer skills (Microsoft Office – Word, Excel, Outlook), Concur, ERP system, and other office machinery.
• Leadership capabilities with the ability to lead by example.
• Exemplify core values, i.e., Integrity, Loyalty, Passion, Commitment, and Respect.
• Works well in a team environment.
• Excellent team building and communications skills.
• Superb written and verbal communication skills.
• Ability to travel over 75% of the time.

Responsibilities

• Respond to technical inquiries.
• Documentation of customer visits and line audits.
• Provide classroom and hands-on painter training for customers.
• Assist customers and support sales in general coatings and application knowledge.
• Recognize sales opportunities when engaging customers.
• Lead trouble shooting activities at customers and coordinate with sales and laboratory.
• Evaluate new products to ensure quality.
• Assist lab with testing and application evaluations.
• Assist with issues pertaining to the Powder and GI sales group.
• Perform other miscellaneous duties as assigned.

Benefits

• Competitive benefits package.
• Generous PTO policy
• 401(k) Employer Match: We match employee contributions up to 8% of eligible compensation.
• Profit Sharing: Discretionary annual contribution based on company performance.
• Employee referral bonus program
• Monthly employee food trucks
• …and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level