Technical Services Manager (Poultry)

Lesaffre North America

2d

About The Position

For over 170 years, Lesaffre has been a pioneering force in the world of
fermentation, harnessing the power of microorganisms to transform industries
from baking to healthcare. As a key global player, we've built a presence in 96
countries, employing 11,000 passionate innovators who share our unwavering
commitment to excellence.

Driven by our core values of passion, respect, trust, entrepreneurship, and
humility, we're constantly pushing the boundaries of what's possible. Our
3-billion euro enterprise collaborates with visionary customers, partners, and
researchers to develop essential nutrients and bioactives that strengthen human
health, optimize animal well-being, and improve plant nutrition.

Discover Phileo!

At Phileo by Lesaffre, the team is committed to pushing the boundaries of animal
care to better nourish and protect the planet. Phileo believes that yeast and
bacteria, combined with advanced fermentation technologies, are the future of
animal health through nutrition, providing innovative solutions to address the
challenges of growing global demand for animal protein and the need for greater
sustainability in the agri-food industry. As a trusted partner to leading animal
nutrition and health companies, Phileo develops cutting-edge products and
services that redefine industry standards, from specialized probiotics and
nutritional yeasts to customized fermentation processes. The expert team
collaborates closely with customers to create tailored solutions that optimize
animal performance, support gut health, and promote sustainable farming
practices, transforming the future of animal care and contributing to a more
sustainable global food system.

As the Technical Services Manager (Poultry), you will play a crucial role in
driving Phileo's market development and sales activities in North America. Your
efforts will be closely aligned with the strategic commercial initiatives and
strategies defined by Phileo's North America commercial leadership team, as well
as the global strategic initiatives set by the Phileo Global Technical and
Marketing leaders.

You will oversee commercial poultry research and demonstration trials, assisting
with Global R&D poultry trials in North America as approved by regional and
global leaders. Additionally, you will provide ongoing, in-person technical
sales support in a team selling format, frequently coordinating and developing
sales opportunities. Your deep understanding of the North American poultry
marketplace and expertise in the application of Phileo's commercial products
will be essential to your success in this role. Approximately 55% of your time
will be dedicated to direct and remote sales support activities, with the
remaining time split between internal business activities and research project
support. You will develop a collaborative, demonstrative research approach that
aligns with the priorities of the North America Phileo commercial leadership
team and the Global Phileo Technical Leaders. This research will have a 12 to
36-month horizon, with a strong focus on providing supporting research results
for prioritized Phileo commercial products and applications. You will also be
encouraged to develop new, value-added technical service tools that support
increased sales volume.

Requirements

• Advanced degree (DVM, MS or PhD) preferably in Animal Science with an emphasis on poultry nutrition from an accredited university is required
• 5 or more years of experience in poultry nutrition and feed manufacturing is required
• Strong professional and technical interest in poultry feeding and poultry production/nutrition knowledge is required
• Demonstrated aptitude and proficiency in commercial poultry nutrition, production methods, and value-added product application
• Ability to lift up to 55 pounds
• Ability to travel 60% of the time within North America for meetings and trade shows

Responsibilities

• Demonstrates an unwavering commitment to Lesaffre's safety-first culture by strictly following all safety protocols and participating in required safety programs
• Strategic development of Phileo and Lesaffre regional and global resources to help grow sales volume and market share in the North America poultry marketplace
• Demonstrate an entrepreneurial approach to business activities that increases utilization of Phileo’s and Lesaffre’s expertise
• Develop a close, collaborative working relationship with Phileo’s Global Technical Poultry Leader and the Phileo North America Monogastric Sales Manager
• Maintain an ongoing market intelligence about the North American poultry marketplace to help identify new sales opportunities and commercial product applications
• Utilize the Global Phileo Project Request process to collaboratively make new products or new application recommendations to the Global Phileo Leadership team
• Maintain timely, regular professional communication of work-related activities to assigned regional and global supervisors. Maintain timely, regular and professional communication with the Phileo North American regional sales managers as needed and requested
• Maintain timely, regular communication as needed and requested with Phileo customers, including the relevant Phileo regional sales manager in these communications
• Write and assist with editing and preparation of technical marketing materials for internal sales meetings, customer events or meetings and industry events
• Utilize Salesforce for customer engagement documentation
• Other duties as assigned

Benefits

• The opportunity to represent a passionate organization focused on innovation and sustainability
• Competitive compensation and comprehensive benefits starting on day one, including health, dental, vision, and 401(k) with employer match
• 11 paid holidays
• The ability to leverage your expertise and make a tangible, meaningful impact on the business and our sustainability initiatives
• Opportunities for continuous growth and development, including the ability to take on new challenges and collaborate across our international business units

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree