Technical Services Project Manager

TKC Holdings•Olivette, MO

7h•$85,000

About The Position

The Project Manager - Technical provides excellent communication within regional team to customers, downstream to assigned resources, to vendors, to internal departments and management. This position will adhere to standard project management procedures as described by Keefe Commissary Network. This includes methods, documentation, and organization. The Project Manager - Technical will use resources accordingly for project assignment, meeting preparation, customer facing and internal communication and to achieve project success.

Requirements

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.
2 to 4 years’ experience and/or training combination of education and experience
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Responsibilities

Highly experienced professional who uses broad expertise, knowledge, and skills to resolve complex issues.
Provides technical leadership to project teams and/or leads project teams within area/department.
Plans and manages project activities within project plan and/or provides input into the tasks in the project plan.
Works on medium to large, complex initiatives with interdependencies where analysis of situations or data requires an in-depth evaluation of variable factors and proactive risk management.
May determine scope of work assignments.
Prepares and delivers informal and formal presentations to own team, department, other IT teams, and business partners.
Proactively seeks training and developmental activities related to the industry and recommends for self and others.
Provides escalation assistance; recommends potential solutions to issues; follows established escalation procedures; resolves moderately complex issues.
Ensures compliance to and upholds the standards, processes, and procedures.
Acts independently to determine methods and procedures on new or special assignments.
Provides guidance and direction to professional individual contributors and/or skilled support individual contributors.
Acts as adviser to department and may become actively involved, as required, to meet schedules and resolve problems.
In some instances, may be responsible for a functional area and not have any subordinate employees.
Creates formal networks involving coordination among groups.
Interacts daily with subordinate and functional peer groups.
Interaction normally requires the ability to gain consensus and cooperation of others from multiple areas/departments.
Collaborates and partners with subordinates and/or functional peer groups. Collaboration may involve presentation and exchange of information.
May assist in managing outside vendor relationships.
Plans, directs, coordinates, and monitors activities of project teams involved in the analysis, design, development, and implementation of IT initiatives.
Follows and promotes established project management methodologies, standards, processes and procedures; recommends modifications to enhance outcomes.
Collaborates with others to define project scope and objectives; develops project work plans, project charters, baselines, and tracking documents; controls project scope and budget; modifies work plans to reflect approved scope changes.
Identifies required skills and resource requirements for project team; identifies and requests resources and determines time requirements; identifies and coordinates task-level dependencies.
Manages and tracks change requests.
Anticipates and identifies project issues and risks; recommends solutions; works with senior management to implement solutions.
Enforces conformance to quality standards, processes and procedures; conducts quality assurance audits and develops reports.
Creates status reports for project sponsors and IT end-users that include key indicators of project progress, risk, and success.
Creates ongoing and ad-hoc reports for IT and business management that include accomplishments, issues, and trends.
Conducts interim and post-project reviews; assesses the need for and recommends improvements for future projects.
Conducts weekly project issues/status meetings; documents and distributes results.
Manages the integration of vendor tasks including tracking and reviewing vendor deliverables.
Performs task automation and implements process improvements; recommends enhancements that result in increased quality and service.
Maintains established service level agreements to manage customer expectations and quality standards; identifies opportunities for improvement.
Other duties as determined by the needs of the business.

Benefits

Medical w/prescription coverage
Benefit Credit received when enrolled in a TKC medical plan, to help offset your benefit costs. Benefit Credit of $750 annually, will be divided evenly among your paychecks throughout the Plan Year.
Dental
Vision
Basic Life and Basic Accidental Death and Dismemberment Insurance
Short Term Disability
Long Term Disability
Voluntary benefits that can be selected to create the right package for you
Paid Time Off
Company Match for the 401(k) Retirement Savings Plan
Weekly Pay
We now also offer DailyPay providing you immediate access to earned wages.