Technical Support Analyst I
About The Position
The North Dakota Court System offers employment opportunities that provide a rewarding career in public service working together to deliver justice. The Court System offers an excellent benefits package including employer-paid family health insurance premiums, retirement contributions and generous vacation and sick leave accruals. The Technical Support Analyst position assists with user computer hardware, printers, scanners, and software. This is a career ladder position with potential for advancement to Level II and III positions. If you thrive on being the go-to tech wizard on solving computer problems and find customer service rewarding, this opportunity may be right for you. Interested applicants must submit a cover letter and resume.
Requirements
- Associate's degree; Any combination of education, training, or experience which demonstrates the ability to successfully complete the major responsibilities and essential functions may be substituted for the degree and experience requirements
- Valid driver's license or evidence of equivalent mobility.
Nice To Haves
- Enjoys analytical thinking and problem-solving.
- Easily engages and communicates with empathy when interacting with customers.
- Finds it rewarding to give the customer a good experience.
- Ability to learn quickly and desire to continuously learn.
- Aptitude with technology and relating technological aspects of the problems of the users.
Responsibilities
- Assists with user computer hardware, printers, scanners, and software.
Benefits
- employer-paid family health insurance premiums
- retirement contributions
- generous vacation and sick leave accruals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
