Technical Support Specialist 2

NYU Langone Health • Norwich, NY

1d • $25 - $36

About The Position

Under direct supervision provides Help Desk support, phone, PC workstation, software and hardware support as well as basic network and infrastructure support for the organization. Primary Department, Division, or Unit: Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $25.12 - $35.87 per hour, depending on experience ----- Education/Experience Minimum Required: Four years college in Information Technologies or similar AND three years technical experience in a network environment OR 6 years technical experience in a computer environment Practical experience in the following: Windows server and workstation operating systems, Ethernet network equipment, TCP/IP, wireless technology, active directory, group policy and workstation configuration Preferred: Experience in healthcare industry

Requirements

• Four years college in Information Technologies or similar AND three years technical experience in a network environment OR 6 years technical experience in a computer environment
• Practical experience in the following: Windows server and workstation operating systems, Ethernet network equipment, TCP/IP, wireless technology, active directory, group policy and workstation configuration

Nice To Haves

• Experience in healthcare industry
• Technical certifications such as A+, CCNP, MCSE

Benefits

• We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week.
• With flexible plan options and coverage tiers, you can choose what fits your life best.
• Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.
• From day one, PTO starts accruing so you can take time to recharge.
• We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.
• When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.
• With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.
• We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level