Technical Surveillance Technician

KACE Company•Sterling, VA

About The Position

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference! KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation’s safety, security, and quality of life. The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it’s The KACE Way. KACE employees are; purpose driven, forward focused, open-minded, trustworthy, and invested. The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference! Job Summary: The Technical Surveillance Technician (TST) will support the Cyber & Investigative Technology Group’s Technical Services’ Unit by providing task-specific, program and technical support in advance technical surveillance equipment and expertise in criminal investigations.

Requirements

Bachelor’s degree from an accredited college or university. Significant work experience may be substituted for the education requirement.
Demonstrated work experience (ideally a minimum of 2 to 5 years) in technical surveillance.
Must be a U.S Citizen or Legal Permanent Resident.
Favorable credit check for all cleared positions
Successfully passing a background investigation including drug screening.
Residency requirement - 3 consecutive years in the last 5 years.

Nice To Haves

Experience in technical surveillance equipment and/or operations being conducted related to law enforcement activities is desired but not required.

Responsibilities

Knowledge of the theories, principles, practices, techniques, use and operation of various types of criminal electronic and surveillance technical equipment.
Ability to install, operate and troubleshoot audio, video, tracking, and microwave transmission systems.
Working knowledge concerning technical equipment and electronic surveillance matters.
Ability to conduct and convey research on new equipment and systems.
Ability to resolve problems relating to the use of electronics in surveillance.
Ability to program systems, program routers, and understand cellular needs.
Ability to communicate orally and in writing at a level of proficiency sufficient to effectively convey technical equipment, guidance, and instruction to Inspection Service personnel.
Exceptional interpersonal skills, ability to establish and maintain excellent working relationships with law enforcement personnel at all levels, peers, managers, other agencies, and external vendors.
Demonstrated ability to utilize various computer hardware and software applications, such as Microsoft Office suite products, spreadsheets, and databases.
Ability to evaluate program performance, forecast needs, and coordinate hardware and software upgrades as needed.
Ability to plan and carry out tasks and projects to completion within reasonable specified time frames without immediate supervision.
Ability to provide reports and briefings to USPIS Management as required.
Design, assemble, modify, test, and install complex technical surveillance equipment to support investigations.
Serve as a technical expert and advise on equipment selection for specific cases.
Provide formal and hands-on training to postal inspectors and technical surveillance specialists.
Perform preventive maintenance and coordinate vendor-supported maintenance when necessary.
Research, develop, and implement new surveillance systems and technologies.
Act as a liaison with other law enforcement agencies regarding the deployment and use of surveillance equipment.
Maintain equipment inventory, distribution, and assignment of equipment.
Maintain an inventory of equipment, tracking repairs, replacements, and upgrades.
Maintain oversight of TSU associated cellular data needs and ongoing service plans.
Other duties related to the Technical Services Unit as assigned by the TSU Program Manager. This could include assisting with on-going TSU projects.