Technical Systems Engineer

Panduit • Chicago, IL

1d • Remote

About The Position

At Panduit, we don’t just offer a job – we offer a career where your contributions directly impact our customers, the environment and our company’s success. You’ll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you’re ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit! If you're a problem-solver with a strong technical background and a drive to shape innovative solutions, we want to hear from you! The Technical Systems Engineer fosters strategic growth by championing Panduit’s solution strategy across key accounts and high-impact opportunities. Partnering with Strategic Account Managers, you’ll identify, develop, and close deals. As the go-to technical expert, you’ll provide deep technical guidance, own solution development, and bridge the gap between customers and Panduit business units. The TSE stays ahead of industry trends, strengthens technical relationships with stakeholders, and ensures seamless solution implementation.

Requirements

• Education: Bachelor’s degree required or relevant equivalent experience in lieu of degree.
• Experience: 10+ years identifying and promoting professional services to augment solutions growth in distribution and direct channel. Experience with contractors, distributors, and fiber distribution infrastructure preferred.
• Communication Skills: Strong ability to explain technical concepts to both technical and non-technical audiences, whether in one-on-one discussions or large presentations.
• Technical Expertise: Deep knowledge in fiber, power, cooling, or data center design, with the ability to master 2-5 product sets. Ability to interpret technical journals, engineering specifications, and Panduit product specifications.
• Customer Service Skills: Ability to understand customer needs in fast paced environment (define problems, collect data, summarize key points, and offer solutions).
• Travel Flexibility: Willing to travel up to 75%.

Nice To Haves

• Industry certifications preferred (Cisco, BICSI, RCDD/DCDC, Rockwell).

Responsibilities

• Identify & Qualify Opportunities: Engage early with account teams to understand customer needs, requiring minimal guidance for high-revenue deals.
• Design & Architect Solutions: Develop solutions of varying complexity, collaborating with Professional Services as needed, and supporting large, multi-region accounts.
• Train & Educate: Keep Account Managers, Distributors, Partners, and Customers informed on product advancements through regular training and industry events.
• Build Strong Relationships: Serve as a trusted advisor, owning technical aspects and providing expert guidance for at least five major accounts.
• Leverage CRM: Maintain real-time updates on opportunities to align and drive account team strategy.
• Continuous Improvement: Stay current on latest technologies, processes and techniques such as Remote location Infrastructure management, cable routing, LEED certification and network topologies.
• Trade Show Support: Support national and regional trade shows with technical hands-on presentations.

Benefits

• Competitive Pay & Benefits: Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
• Work-Life Balance: Flexible work options to help you achieve the perfect work-life balance. This role is 100% remote.
• Generous Time Off: Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
• Retirement & Growth: 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
• Parental Leave: Because we care about your family and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level