Technical Training Facilitator

T5 Data Centers•Charlotte, NC

22d

About The Position

The Technical Training Facilitator plays a pivotal role in advancing organizational excellence by designing, creating, implementing, and managing a comprehensive technical training program. With a focus on cultivating a skilled and proficient workforce, this role aims to bridge the gap between current capabilities and evolving technical requirements. By conducting thorough needs assessments, developing cutting-edge curricula, and employing innovative training methodologies, the Technical Training Program Specialist ensures that personnel acquire and master the essential technical skills necessary for optimal job performance. This position is dedicated to fostering a culture of continuous learning and professional development, contributing to the overall success of T5 and the advancement of our personnel.

Requirements

Minimum 5+ years of mission critical environment experience
Minimum 1+ year of Learning Management System experience
Exceptional organizational, quantitative, and problem-solving skills, required.
Exceptional attention to detail, required.
Ability to approach problems both logically and creatively, required.
Ability to interact professionally with all levels of the organization, required.
Strong organizational and time management skills
Highly collaborative with proven ability to build strong partnerships
Excellent written, verbal, and interpersonal communication skills
Highly computer literate with proficiency in windows OS and related business and communication tools
Ability to create and modify training content within Learning Management Systems (LMSs)
Project management skills, balancing multiple projects and competing priorities
Independent self-starter
Ability to stand, walk, sit, climb, and balance
Ability to stoop, kneel, crouch and crawl using both arms and legs
Ability to pick-up minimum 60 lbs.
Ability to reach with both hands and arms
Ability to grasp, push, and pull objects
Ability to smell, talk and hear
Ability to use hands and arms to reach, handle, feel, and type
Ability to see at close and distance ranges and the ability to see and correctly distinguish color
Ability to work inside and outside

Nice To Haves

Experience with Camtasia, Snagit, Adobe Suite products is a plus
Experience with instructional learning methodologies is a plus
Train the trainer certification a plus

Responsibilities

Create engaging and effective training materials, including presentations, manuals, e-learning modules, and hands-on exercises that align with organizational goals and address the specific technical skills and knowledge required, ensuring they are up to date with the latest industry trends and technologies.
Deliver technical training sessions through various formats, such as instructor-led training, virtual classrooms, webinars, and workshops, ensuring participants grasp complex concepts and practical applications.
Conduct assessments to identify the training needs of employees and teams, collaborating with stakeholders to understand technical skill gaps and learning requirements.
Training facilitation
Develop and implement evaluation mechanisms to assess the effectiveness of training programs, collecting feedback from participants and stakeholders to continuously improve content and delivery methods.
Utilize Learning Management Systems (LMS) to organize and track training initiatives, managing course enrollment, tracking participant progress, and reporting requirements.
Work closely with subject matter experts (SMEs) and site training representatives (STRs) to ensure the accuracy and relevance of training content, incorporating real-world examples and case studies.
Utilize instructional design principles, adult learning theory, and instructional technologies to design and develop high-quality learning materials, including online courses, e-learning modules, instructor-led training materials, job aids, and assessments.
Stay updated with the latest trends, technologies, and best practices in instructional design and adult learning.
Identify and recommend innovative approaches to enhance learning experiences.
All other duties consistent with your role as you may be assigned by T5FM management.
Up to 75% travel