Technical Writer (Journeyman)

Kentro•Tampa, FL

12d•Onsite

About The Position

Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve extraordinary milestones. Kentro is hiring a Journeyman Technical Writer to join the centralized Zero Trust team supporting the USSOCOM Enterprise Development and Application Training (EDAT) contract. This role acts as the central hub for documentation quality, standardization, and production across the multi-year Zero Trust transformation effort. You will work directly with the Chief Architect, Program Manager, and Cyber Integration Engineers to translate complex technical concepts into professional, compliant government deliverables. You will be responsible for ensuring consistency across the roadmap, managing the program’s document repository, and supporting the production of critical decision support materials for government leadership.

Requirements

BA/BS degree in English, Journalism, Technical Communications, or a related field.
A minimum of three (3) years of relevant experience in technical writing, editing, and document management.
Expert-level proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) with advanced formatting skills (styles, templates, macros).
Proficiency with diagramming tools (e.g., Microsoft Visio) to assist engineers in standardizing architectural views and process flows.
Familiarity with DoD documentation standards (e.g., AR 25-50) and style guides.
Ability to translate complex technical jargon into clear, concise, and accessible language for diverse audiences.
Active TS/SCI clearance

Nice To Haves

Experience within DoD or Federal IT environments is highly preferred.

Responsibilities

Document Standardization: Establish and enforce style guides, templates, and naming conventions for all Zero Trust program artifacts to ensure a unified, professional identity across all 12 IPlans.
Artifact Production: Collaborate with Cyber Integration Engineers to draft, edit, and finalize complex technical deliverables, including Interface Control Documents (ICDs), Zero Trust Reference Architecture (RA) documents, and System Security Plans (SSPs).
Governance Reporting: Support the QA/PM in the production and quality assurance of high-visibility governance reports, including Weekly Activity Reports (WARs), Monthly Program Management Reviews (PMRs), and executive briefings for General Officer/Flag Officer (GO/FO) leadership.
Transition Documentation: Lead the development and refinement of transition artifacts, including Concept of Operations (CONOPS), Standard Operating Procedures (SOPs), and training materials required to hand off capabilities from the innovation cell to the Enterprise Operations and Maintenance (EOM) contractor.
Knowledge Management: Manage the program’s central artifact repository (e.g., SharePoint, Confluence), ensuring strict version control, accessibility, and proper application of classification markings (CUI, Secret, etc.).
Meeting Support: Produce detailed minutes and action items for high-visibility technical meetings, including Architecture Review Boards (ARBs) and Risk Review Boards.
Assists in collecting and organizing information required for preparation of user’s manuals, training materials, installation guides, proposals, and reports.
Edits functional descriptions, system specifications, user’s manuals, special reports, or any other customer deliverables and documents.
Conducts research and ensures the use of proper technical terminology.
Translates technical information into clear, readable documents to be used by technical and non-technical personnel.
For applications built to run in a Windows environment, uses the standard help compiler to prepare all on-line documentation.
Ensures technical documentation is accurate, complete, meets government specifications, and adheres to standards for quality, graphics, coverage, format, and style.

Benefits

We offer competitive benefits package including paid time off, healthcare benefits, supplemental benefits, 401k including an employer match, discount perks, rewards, and more.
We invest in our employees – Every employee is eligible for education reimbursement for certifications, degrees, or professional development.
Reimbursement amounts may fluctuate due to IRS limitations.
We want you to grow as an expert and a leader and offer flexibility for you to take a course, complete a certification, or other professional growth and networking.
We are committed to supporting your curiosity and sustaining a culture that prioritizes commitment to continuous professional development.
We work hard; we play hard.
Kentro is committed to incorporating fun into every day.
We dedicate funds for activities – virtual and in-person – e.g., we host happy hours, holiday events, fitness & wellness events, and annual celebrations.
In alignment with our commitment to our communities, we also host and attend charity galas/events.
We believe in appreciating your commitment and building a positive workspace for you to be creative, innovative, and happy.