The Technical Writer is responsible for the development of technical Support Documentation (Standard Operating Procedures (SOPs), Best Practices, handbooks, etc.) of our organization. The Technical Writer will conduct direct conversations and interviews with SME’s, travel to operational locations to observe job duties, and conduct on-site discussions with personnel to understand job responsibilities and functions. They will be responsible for authoring early drafts of process documentation and may be required to complete full publishing of those documents. They will work to efficiently support ongoing process documentation efforts through follow-ups, hosted workshops, and regularly scheduled engagements with SME’s. An individual is also responsible for supporting larger organizational Knowledge Management initiatives.
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Job Type
Full-time
Career Level
Mid Level