Technical Writer - Ditch Witch

The Toro CompanyPerry, OK
1d$54,900 - $79,000

About The Position

Who Are We? At Ditch Witch in Perry, Oklahoma we pride ourselves on being the leading manufacturer in the underground pipe and cable market. Our plant in Perry stands out because it's a place for people to learn and thrive. We enjoy coming to work because our plant is our community, we see our teammates not only as co-workers but as neighbors and family members. All of our locations build the intricate network of machinery that contributes to The Toro Company. We contribute to building communities, cities, and the world. We invite you to apply and join a team of highly skilled, and highly passionate people. Technical Writer at Ditch Witch: Research, write, and electronically produce instructional documentation such as operator’s manuals, installation instructions, and setup instructions. Create graphic line art, animations, and videos to enhance the overall communication effectiveness of the instructional documentation for Toro products. What Will You Do? Create accurate, instructional documentation using text, graphic storyboards, line art, animations, and videos. Define and translate customer requirements into clear concise instructional documentation. Study and apply storyboard concepts for the creation of graphics. Study and apply the concept of reuse for text and graphics to obtain reduced translation cost. Create and route workflow requests for changes and new material to the editor, team lead, and product teams (engineering, test, legal, and service) for review and incorporate appropriate changes in the documentation. Manage a multi-project workload and complete all projects on time to meet production schedule requirements. Apply appropriate metadata to graphic communications for searching and reuse. Author instructional documentation that complies with the Toro Style Guide for Instructional Documentation. Create graphics that comply with the Toro Style Guide for Graphic Documentation. Work closely with the team lead to ensure that all projects have the proper priorities and support to meet plant production and online requirements. Communicate cross functionally with SME (subject matter experts), Engineering, Product Evaluation, Service, Legal, and Marketing. Perform other duties as directed. Note: The responsibilities and tasks outlined in this document are not exhaustive and may change as determined by the needs of the company.

Requirements

  • Work requires the level of educational development normally acquired by completing a bachelor’s degree from an accredited college in Scientific and Technical Communications, English, or related engineering field or applicable experience as a writer/artist.
  • Technical Writer I, 0-3 plus years’ experience in instructional documentation.
  • Technical Writer II, 3-6 plus years’ experience in instructional documentation.
  • Experience with technical illustration, animation, and video creation required.

Nice To Haves

  • Experience with XML; database publishing preferred.
  • Experience with Arbortext Editor or similar application is desirable.
  • Proficiency with Adobe Illustrator and Corel Draw preferred.
  • Experience with Creo Illustrate and Creo Parametric CAD software preferred.
  • Proficiency with MS software (Excel, Word, and PowerPoint) is desirable.
  • Mechanical background with the ability to understand and communicate technical and mechanical concepts is desirable.
  • Ability to read detail and assembly drawings and schematics is desirable.

Responsibilities

  • Research, write, and electronically produce instructional documentation such as operator’s manuals, installation instructions, and setup instructions.
  • Create graphic line art, animations, and videos to enhance the overall communication effectiveness of the instructional documentation for Toro products.
  • Create accurate, instructional documentation using text, graphic storyboards, line art, animations, and videos.
  • Define and translate customer requirements into clear concise instructional documentation.
  • Study and apply storyboard concepts for the creation of graphics.
  • Study and apply the concept of reuse for text and graphics to obtain reduced translation cost.
  • Create and route workflow requests for changes and new material to the editor, team lead, and product teams (engineering, test, legal, and service) for review and incorporate appropriate changes in the documentation.
  • Manage a multi-project workload and complete all projects on time to meet production schedule requirements.
  • Apply appropriate metadata to graphic communications for searching and reuse.
  • Author instructional documentation that complies with the Toro Style Guide for Instructional Documentation.
  • Create graphics that comply with the Toro Style Guide for Graphic Documentation.
  • Work closely with the team lead to ensure that all projects have the proper priorities and support to meet plant production and online requirements.
  • Communicate cross functionally with SME (subject matter experts), Engineering, Product Evaluation, Service, Legal, and Marketing.
  • Perform other duties as directed.

Benefits

  • Dress for your day - We know you're more productive when you're comfortable, which is why employees are encouraged to take advantage of our casual, office-plant blended environment.
  • Wellness - In addition to physical wellbeing, TTC offers a variety of mental health, financial health, and other types of resources to every full-time employee.
  • Growth Opportunities – TTC prides itself on giving our employees the chance to grow their careers. Tuition reimbursement, opportunities to move into new areas of interest, and promotion opportunities are a few examples.
  • Competitive Salary – The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the annual pay range is between $54,900-$79,000. Cash compensation is one piece of our competitive total rewards package. You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics.
  • If you need to, you can access your pay early with the dailypay app.
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