Technical Writer

Stifel • Saint Louis, MO

1d

About The Position

The Business Process Integration Technical Writer focuses on creating and supporting the technical documentation efforts of the Business Process Integration (BPI) department. Responsibilities will include writing, structuring, and updating technical documentation for systems and processes within the department by working closely with Project Managers, Business Analysts, and Technical Analysts. This position requires an individual who can quickly grasp complex business processes and technical solutions.

Requirements

• Excellent writing skills.
• Experience in technical writing or software documentation.
• Excellent communication skills with the ability to relay information well in both written and verbal form.
• Experience in writing and publishing a variety of documents to an equally varied assortment of audiences
• Ability to grasp technical concepts and make them easily understandable in text and pictures.
• Well organized and consistently delivers on commitments.
• Able to validate your instructions with hands-on use of software tools and systems.
• Keen attention to detail.
• Ability to interact professionally with diverse executives, managers, and subject matter experts.
• Minimum Required: Bachelor's degree in Computer Science, Business Administration, Technology, or a related field.
• Minimum Required: 2+ years of post-BS progressive experience utilizing process control and written skills.
• Proficient in Microsoft Office Applications (Word, Excel, PowerPoint, and Visio) and process modeling software.

Responsibilities

• Build an understanding of the BPI department and systems.
• Contribute to BPI efforts to implement and maintain technical documentation management solutions.
• Work closely with team members and leaders within BPI to effectively document system architecture, technical processes, and procedures.
• Follow principles and standards for documentation that will contribute to the success of new deployments and post-implementation support.
• Create diagrams, charts, and other visual aids to assist users in understanding technology.
• Produce high-quality documentation that meets established standards and is appropriate for the intended audience.
• Present documentation for review, incorporate feedback and make updates as necessary.
• Ensure documentation is clear and accurate.

Benefits

• comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees