Technology Analyst

Synchrony•Cincinnati, OH

2d•Hybrid

About The Position

Synchrony is looking for a talented and passionate Technology Analyst to join our team, focused on planning and organizing tasks and activities, as well as carrying out important operational duties. You’re the one we’re looking for if you: Have a high level of attention to detail, and excellent organizational skills Are comfortable engaging with a variety of diverse stakeholders and audiences Can prove yourself quickly and decisively Are familiar with the Agile framework for software development Are able to wear many hats, effectively prioritizing and delivering against the tasks that come your way Our Way of Working We’re proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences.

Requirements

Bachelor's degree, or in lieu of a Bachelor's degree, two years of experience in Technology
Tech savvy; solid understanding of the software development lifecycle
Familiarity with commonly used development toolsets (JIRA, Confluence) and framework (Agile)
Ability and flexibility to travel for business as required

Nice To Haves

Superior organization skills and adept at multi-tasking
An analytical approach to problem solving and trouble shooting
Excellent written and verbal interpersonal and communication skills
Demonstrated ability to work with cross-functional teams, software developers in particular, and specific experience practicing Agile methodology
Participated in management of projects
Experience with JIRA, Confluence and Sharepoint; fluency in MS Office
A “can do” and flexible attitude with an ability to hit the ground running and learn on your feet
High level of initiative and can work well in a team environment

Responsibilities

Support planning and coordination of programs such as Digital Collections, Innovation Station and other Technology initiatives
Participate in and support Agile ceremonies and processes
Facilitate implementation of policies and practices
Maintain budget and track financial forecasting
Help build positive relations within the team and external parties
Schedule and organize meetings/events and maintain agenda
Conduct research; create reports or proposals
Actively participate in Retrospective sessions at close of each iteration and increment. Follow through on action items
Perform other duties and/or special projects as assigned
Set expectations & coordinate activities with internal and external stakeholders