Technology Solutions Administrator

AP Recruiters & AssociatesKansas City, MO
21hHybrid

About The Position

Our client is a leading financial institution. We are seeking a motivated and detail-oriented Technology Solutions Administrator to join our Application Operations team. In this role, you will support critical production applications in a fast-paced, cloud-based environment while contributing to the stability and efficiency of our systems. This is a night shift position (4:00 PM – 1:00 AM, Sunday–Thursday) with remote work flexibility after an initial on-site training period.

Requirements

  • Education: Associate's degree in Information Technology or closely related field from an accredited institution, OR equivalent combination of directly related education and professional experience
  • Technical Skills: Experience with application monitoring tools, cloud environments, infrastructure management, and operations automation
  • Professional Skills: Strong multi-tasking abilities with excellent customer service and communication skills
  • Communication: Ability to explain complex technical concepts to non-technical business partners
  • Clearance: US Citizen (Treasury High security clearance screening required)
  • Availability: Must be able to work 2nd shift (4:00 PM – 1:00 AM, Sunday–Thursday) and participate in on-call rotations

Responsibilities

  • Monitor production applications using industry-standard monitoring tools and custom scripts to ensure optimal performance
  • Identify, troubleshoot, and resolve application performance issues, job failures, file receipt problems, and outages
  • Partner with IT and vendor teams to diagnose and resolve incidents efficiently
  • Execute deployment support activities and disaster recovery exercises
  • Perform moderately complex maintenance tasks and infrastructure management
  • Create and maintain comprehensive procedural documentation
  • Participate in on-call rotation schedules, including weekend support coverage
  • Document daily activities, incidents, and resolutions using incident management systems
  • Demonstrate sound judgment and critical thinking when navigating complex production issues

Benefits

  • Competitive hourly rate
  • 12-month contract with potential extension
  • Remote work flexibility after initial training period
  • Opportunity to work with cutting-edge financial technology infrastructure
  • Professional development in a dynamic, mission-critical environment
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