TechOps Specialist

Gamdom • Capon Bridge, WV

9h • Remote

About The Position

We are seeking a proactive and detail-oriented TechOps Specialist to join our dynamic team. In this role, you will play a pivotal part in ensuring smooth technical operations, effective communication between teams, and maintaining the security of our internal systems.

Requirements

• Strong analytical skills and attention to detail.
• Ability to work collaboratively and bridge gaps between departments.
• Adaptability and a proactive approach to handling diverse tasks.

Nice To Haves

• Experience with technical tools and operational systems; familiarity with platforms like Jira, Confluence, or Intercom is a plus.

Responsibilities

• Investigate, assess, and report technical issues raised by Customer Support and other departments to the development teams.
• Handle the company’s internal accesses and security, including managing Email 2FA, Tailscale VPN, and password systems.
• Assist with a variety of operational tasks such as QA support for post-release activities, domain whitelisting, and promotion abuse detection.

Benefits

• A fast-paced, innovative environment where your contributions have a tangible impact.
• Exposure to diverse technical systems and opportunities to develop your expertise.
• A supportive team culture that values your skills and encourages professional growth.
• Fully remote, work from anywhere in the world.
• Flexible schedule.
• 25 days of paid time off.
• Equipment allowance.
• Opportunity to work with cutting-edge technologies and a passionate, fast-growing team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed