Telecom Associate- Part time 2nd Shift

Brethren Retirement Community • Greenville, OH

8d • Onsite

About The Position

The Telecommunications Associate is responsible for operating BRC’s switchboard to relay incoming, outgoing, and internal calls. This role also serves as the receptionist and central point of contact for residents, staff, visitors, and outside callers.

Requirements

• High school diploma or GED required.
• Able to read and understand basic instructions, emails, and memos. Comfortable writing and speaking clearly with residents, staff, and visitors.
• Basic math skills: addition, subtraction, multiplication, and division using whole numbers, fractions, and decimals.
• Able to follow instructions and apply practical problem-solving in routine and sometimes fast-paced situations.
• Must be comfortable using a computer and quickly learning new programs required for phone operations, communication tools, and basic clerical tasks.
• Regularly required to sit, use hands, talk, hear, and reach with arms. Occasionally required to stand or walk. Must be able to lift or move up to 25 pounds. Requires close vision for computer and phone work.
• Maintaining strict confidentiality is essential.
• All employees are required to complete annual compliance training and demonstrate behavior that aligns with BRC’s Code of Conduct while performing their duties.

Responsibilities

• Answer and direct incoming calls in a timely, courteous manner.
• Use the internal communication systems—including paging, mobile phones, and radios—to locate staff and relay information.
• Serve as a central information resource for the organization: Know how to reach on-duty or on-call staff and notify the Administrator on Call when necessary.
• Handle floral, package, and special deliveries.
• Direct employment inquiries to the online application process.
• Stay familiar with emergency protocols and know how to respond in urgent or stressful situations.
• Perform general administrative tasks such as scanning, emailing, copying, and data entry.
• Assist residents with basic copy services when needed.
• Navigate internal software systems and learn required programs to support daily responsibilities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED