Telecom Order Management
About The Position
At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! We are seeking a Telecom Order Management Specialist to support the implementation, configuration, and ongoing maintenance of telecommunications systems within the project. This role assists with equipment installation, routine maintenance activities, troubleshooting telecom-related issues, and ensuring smooth operational support for telecom services.
Requirements
- Minimum Associate’s degree in Telecommunications, IT, or a related field; or 4 years additional equivalent work experience.
- Foundational understanding of telecommunications systems and networking principles.
- Basic experience in telecom operations or IT support.
- Must possess an active Secret-level security clearance or higher.
Nice To Haves
- Relevant certifications such as CompTIA Network+ or Cisco CCENT.
- Experience assisting with telecom provisioning, maintenance, or order management.
- Strong problem‑solving abilities and effective communication skills.
Responsibilities
- Assist in the installation, configuration, and activation of telecom equipment and services.
- Support routine maintenance and monitoring of telecom systems.
- Troubleshoot telecom issues and assist in resolving service disruptions.
- Coordinate with technical teams to ensure efficient order processing and system updates.
- Maintain documentation related to telecom configurations, service changes, and issue resolutions.
- Support continuous improvement of telecom-related processes.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
