Telecommunication Technician

Cherokee Federal

9d • $70,000

About The Position

A Telecommunication Technician Audio Video/Video Teleconferencing is responsible
for installing, configuring, and maintaining audiovisual and video
teleconferencing systems. They work with various audiovisual equipment, such as
cameras, microphones, speakers, displays, and control systems, to ensure smooth
and reliable communication during video conferences and presentations. They
troubleshoot technical issues, perform equipment upgrades, and provide support
to end-users. Additionally, they may assist in the setup and operation of video
conferencing events or meetings. The Telecommunication Technician Audio
Video/Video Teleconferencing plays a crucial role in facilitating effective
communication and collaboration through audiovisual technology.

Requirements

• Sets-up, facilitates, tests, and operates all AV/VTC equipment in conference centers and conference rooms.
• Provides operational and maintenance support for NIPR/SIPR A/V VTC systems in conference rooms, training rooms, auditoriums, senior leadership A/V VTC equipment, video walls, signage systems, and provides operating instructions to AV customers.
• Provides Tier 1 & 2 troubleshooting of A/V display sharing and Customer control interface panels.
• Provides preventive maintenance, functionality, installation, operation, and troubleshooting of AV/VTC assets.
• Ensures that appropriate telecommunication documentation exists, including operational instructions and, that Standard Operating Procedures are updated as needed.
• Provides hands-on assistance involving troubleshooting and diagnostic support for all related systems, equipment failures or service issues.
• Assists in all service / system upgrades while being a team player involving telecommunications and networking projects.
• Research available and emerging Audio-Visual technologies to recommend future implementations.
• Uses knowledge of current systems to promote beneficial capabilities and leverage use of the system's features.
• Creates, updates, and resolves trouble tickets as assigned and, enter service request tickets daily.

Responsibilities

• List basic responsibilities
• Performs other job-related duties as assigned

Benefits

• Medical
• Dental
• Vision
• 401K
• other possible benefits as provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed