Telecommunications Operator

Northwell • Plainview, NY

5h

About The Position

Answers and routes calls received by the Hospital's main telephone number. Operates the PBX telephone console. Performs miscellaneous clerical duties.

Requirements

• High School Diploma or equivalent, required.
• Ability to work additional shifts, as needed.
• Gracious manners, pleasant speaking voice, calm demeanor and the ability to work under stress.

Responsibilities

• Answers and routes calls received by the main Hospital telephone number.
• Provides patient room and visiting hours information assistance to callers.
• Pages authorized personnel overhead and/or on paging system.
• Monitors all emergency alarms and dispatches appropriate response teams.
• Maintains appropriate logs and records.
• Provides access to telephonic interpreter services for callers with limited English proficiency.
• Performs related duties, as required.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED