Telecommunications Technician

Leidos•Piketon, OH

About The Position

Leidos has an exciting and rewarding opportunity for a Telecommunications Technician to work as part of a team providing Communications for the Infrastructure and Deactivation & Remediation contractors at the DOE Portsmouth (Piketon, Ohio) site. The ideal candidate will have advanced knowledge of Cisco Unified Communications Manager (CUCM) and Unity Voicemail, NEC SV9500, fiber and copper plant facilities and Wireless Access Point testing and troubleshooting among others. Responsibilities include: Support moves/adds/changes within the CUCM and NEC phone systems. Maintain copper and fiber plant facilities, to include design, install, terminate and repair multi strand fiber and copper communications cables (aerial and duct bank) along with maintenance of legacy copper facilities. Establish voice and data networks by running, pulling, terminating and splicing cables following industry standards. Verifies service by testing circuits, equipment and alarms. Identifies, corrects or escalates problems encountered. Assists with deployment and testing/troubleshooting of wireless network Access Points. Provide user support and troubleshoot user reports of issues within the communications systems. Responsible for mobile device management; assigning, issuing, tracking, support, troubleshooting cellular phones and devices. Support Cyber Security compliance and audit preparation in coordination with the Cyber Security Team. Consults with internal departments to identify customer needs. Assists with maintaining network documentation and device property accountability.

Requirements

Requires a high school diploma or equivalent and 3 – 5 years of prior relevant experience.
Telephone system installation, programming, troubleshooting and maintenance.
Network wiring practices – installation, termination and troubleshooting.
Data networks and systems
Smartphone configuration and security.
Must be able to obtain and maintain a DOE ‘Q’ security clearance
Microsoft Office experience
Working in a fast-paced environment with competing priorities.

Nice To Haves

Cisco Unified Communications Manager and Unity Connection
Cisco Analog voice gateway deployment
NEC Univerge SV8500/SV9500
PRI and SIP trunking experience
Fiber termination, splicing and troubleshooting
Mitel 5000
DOE site experience
Active DOE Q clearance

Responsibilities

Support moves/adds/changes within the CUCM and NEC phone systems.
Maintain copper and fiber plant facilities, to include design, install, terminate and repair multi strand fiber and copper communications cables (aerial and duct bank) along with maintenance of legacy copper facilities.
Establish voice and data networks by running, pulling, terminating and splicing cables following industry standards.
Verifies service by testing circuits, equipment and alarms.
Identifies, corrects or escalates problems encountered.
Assists with deployment and testing/troubleshooting of wireless network Access Points.
Provide user support and troubleshoot user reports of issues within the communications systems.
Responsible for mobile device management; assigning, issuing, tracking, support, troubleshooting cellular phones and devices.
Support Cyber Security compliance and audit preparation in coordination with the Cyber Security Team.
Consults with internal departments to identify customer needs.
Assists with maintaining network documentation and device property accountability.