Teller (Drive Thru), West

Via Credit Union•Marion, IN

1d•Onsite

About The Position

Via Credit Union is seeking a Teller for the West Marion Branch Drive Thru. The Teller reports to the Head Teller and is responsible for greeting members, processing transactions, assessing member's needs, educating and enlightening members on how Via Credit Union can meet their needs. The scheduled work week is Tuesday - Saturday (noon), unless otherwise specified.

Requirements

High School Diploma or equivalent
As a financial institution, Via Credit Union requires its employees to successfully pass a comprehensive background check and be in good financial standing as a condition of employment and to remain in such standing.
“Good financial standing” means that the employee is current on all payments due to Via Credit Union or any other creditors and is in compliance with all applicable laws relating to financial crimes.
Basic computer skills including Word and Excel

Nice To Haves

Prior teller and/or cash handling experience preferred

Responsibilities

Process various types of transactions.
Manage the cash drawer and balance daily.
Responsible for processing transactions for miscellaneous items sold by ViaCU.
Assist members with the balancing of their accounts.
Learn members’ names; be prepared to ask for identification when necessary.
Scrutinize ID’s and items presented for deposit or cash in order to determine legitimacy.
Count bulk coin deposits.
Assist members in accessing safe deposit boxes.
Set up term deposits.
Advise members of overdue accounts or other matters that are in need of attention.
Process items received through night drop or mail.
Be alert for messages on the system regarding members and their accounts.
Scan checks.
Perform file maintenance as necessary.
Continually listen to and assess members’ needs.
Educate and enlighten members as to how Via Credit Union can meet their needs.
Verify/collect information for check orders.
Responsible for monitoring fraudulent or suspicious behavior.
Must ensure all transactions are conducted in compliance with the rules and regulations, which govern our business, particularly the Bank Secrecy Act/Anti-Money Laundering.
Assist peers and other departments as needed.
Demonstrate and consistently model the ViaCU brand based on the mission, vision, and values.
Demonstrate honesty and integrity and be seen as credible in the workplace.
Accept responsibility and be accountable for your actions.
Demonstrate ability to take care of the members’ needs while following company procedures.
Demonstrate and model strong interpersonal skills, maintain a positive and respective attitude.
The ability to formulate sound decisions using the available information.
Act as a role model within and outside of the department.
Adhere to company policies and procedures, maintaining confidentiality, and demonstrating the ability to handle sensitive matters.
Excellent organizational skills and initiative to improve processes.
Communicate regularly with department head about issues.
Demonstrate flexible and efficient time management, ability to work independently and prioritize work and complete within given deadlines.

Benefits

Affordable medical and prescription, dental, and vision (employer co-pay)
Flexible Spending Account – Dependent Care & Unreimbursed Medical
Basic Life Insurance (employer paid)
Voluntary Life & AD&D
Long Term Disability & Travel AD&D (employer paid)
Paid Time Off: Vacation, Sick, Personal, 9 paid holidays, and bereavement
Community Service Day: Employer paid
Bereavement Pay
Financial & Retirement Planning
Competitive Pay
Annual Performance Reviews
Incentive Pay: Some positions qualify for incentive pay
401(k): Safe Harbor Non-Elective (employer paid)
Elective Deferral: Employee contribution, minimum of 1%
Company Match: Employer contribution, dollar for dollar, up to 3% of annual compensation
Discretionary Profit Sharing