Teller - Float

Coreplus Federal Credit Union • Waterford, CT

11h

About The Position

Under the supervision of the Branch Officer and Head Teller and in compliance with established policies and procedures, this position performs a variety of teller related functions, such as cashing checks, selling monetary instruments and processing payments. This position also contributes to the overall sales of the branch by identifying cross-sell opportunities with new and existing members. This position will travel among the various branch locations to support the staffing needs of Retail.

Requirements

• High school diploma or equivalent.
• 1-2 years of previous teller or retail experience preferred.
• Ability to use various technical platforms including Microsoft office (excel, word etc.).
• Ability to work well on teams and independently while keeping internal and external service top of mind.
• Ability to interpret a variety of instructions furnished in written, oral or schedule form.
• Excellent customer service skills and the ability to foster strong member relationships.
• Valid State of Connecticut Driver’s License or equivalent.

Responsibilities

• Provides prompt, efficient, and accurate service in the processing of transactions. Cross sells Credit Union services.
• Performs all teller functions, such as processing deposits, withdrawals, payments, transfers, loan disbursements, and selling money orders, maintaining cash drawer, and accurate knowledge of VISA cash advances.
• Resolves routine member service concerns and/or notifies the appropriate authority to do so.
• Assists with clerical duties such as filing, typing, and record keeping.
• Actively cross-sells Credit Union products and services. Meet individual sales goals and contributes to the overall team goals.
• May perform member service representative functions, as needed. This includes basic member account maintenance and account opening.
• Responsible for performing branch opening and closing under dual control.
• Accurately and in a timely fashion balances currency, coin, and checks in cash drawer within specified time periods and at shift’s end (in strict accordance with the Credit Union guidelines).
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED