Teller Floater

Lone Star National BankMission, TX
5d

About The Position

Teller Floaters process transactions in an efficient manner and in accordance with our established teller policies and procedures. Teller Floaters may be moved from branch to branch within their assigned region to provide coverage, as needed.

Requirements

  • High School diploma or GED
  • Six (6) months prior experience in the sales and service industry (relevant college courses may substitute this requirement)
  • Strong customer relations and interpersonal skills are essential
  • Must be able to work flexible hours as scheduled Monday through Friday, and Saturday rotation (hours will fluctuate as business needs dictate)
  • Bilingual in English and Spanish, required

Nice To Haves

  • 1 year prior experience in sales and service in a retail environment is preferred
  • Prior cash handling experience is preferred

Responsibilities

  • Offers world-class customer service and greet every customer in a way that makes them feel welcome
  • Builds effective rapport with each customer to uncover additional products and services to meet the customer’s needs and to achieve personal sales goals
  • Participates in job specific training and other various Bank training programs, as necessary
  • Maintains current knowledge of internal risk controls and loss prevention, including reporting of suspicious or unusual customer activity per Bank policy
  • Maintains current knowledge and complies with all federal and state laws and regulations and all established Bank policies and procedures, including internal audit controls related to department operations
  • Maintains current knowledge of all rules, regulations, and laws as they apply to BSA/OFAC/USA Patriot Act/CIP/AML
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