Teller - Houston Region

ServisFirst Bank•Vernon, CT

21h

About The Position

At ServisFirst, Our Name is Our Mission. The Teller is responsible for delivering quality customer service through efficient handling of routine over-the-counter transactions and for recognizing and acting upon sales opportunities that present themselves during the transactions. The incumbent will:

Requirements

High school diploma or equivalent
Six (6) months of related experience, particularly in cash handling and customer interaction
Excellent customer service skills, as demonstrated by previous experience interacting with customers and responding to requests
Excellent communication skills
Knowledge of basic accounting, with experience reviewing numerical information and balancing
Ability to accurately count and handle cash
Experience using Microsoft Outlook, Word and Excel

Responsibilities

Process deposits by receiving checks and cash for deposit, verify the deposit amount, examine the checks for necessary endorsements and request any required identification
Cash checks and pay out funds to clients after verifying signatures and the availability of funds in the account from which the check is being drawn
Provide clients with transaction receipts (e.g., deposit slips, etc.) derived from the transaction information entered into the system
Cross-sell the Bank’s other products and services, refer clients to appropriate personnel as needed
Count and balance currency, coins and checks received daily for deposit ensuring the accuracy of all funds counted and balanced
Balance cash drawer daily and verify cash being returned to the vault
Open, verify, count and balance deposited funds removed from night depositories
Perform customer service duties as needed via phone or in person by assisting clients with inquiries about account information and Bank products or direct calls to proper Bank personnel
Provide guidance and maintenance for new and existing accounts including client address changes, balance verification, miscellaneous charges, etc.
Sell coins to the vault ensuring that all required steps are taken as stated in Bank policy and procedures
Accept loan and installment payments from clients
Identify and report suspicious transaction activity and potential security threats
Operate computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority
Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies