Teller - Raymore, MO

First National Bank of Omaha•Raymore, MO

4d•$19•Onsite

About The Position

Provides existing and potential customers with excellent customer service while performing a variety of transaction functions, in line with established policies and procedures. Knowledgeable of bank services to cross sell or refer products/services as customer needs are identified.

Requirements

High School diploma or equivalent required
Professional written and verbal communication skills.
Exhibit and maintain high degree of professionalism.
Maintain high degree of confidentiality and integrity.
Strong time management skills.
Attention to detail.
Demonstrates computer literacy.

Nice To Haves

Retail sales/service experience including cash handling, or prior teller experience preferred
Proactive sales and service skills including outbound calls to customers.

Responsibilities

Demonstrates commitment, dependability and respect for the team with attendance, punctuality, and agreed-upon schedule of availability.
Projects a professional image in dress, manner, communication and focus.
Associate may be asked to travel to multiple financial centers within a region(s).
Greet and assist customers as they arrive in the Financial Center; provide exceptional customer service throughout the customer interaction.
Process all types of teller transactions accurately and according to policy and procedure.
Assists customer with additional requests or service issues.
Process daily night drop and ATM deposits and balancing under dual control.
Maintains security of teller cash according to authority levels per the Authorities and Guidelines.
Works toward achievement of individual sales and service goals.
Expected to meet minimum performance standards as outlined in the performance scorecard for this position.
Handles cash accurately to maintain an acceptable cash difference record.
Preserves the confidentiality of customer information according to the Non-solicitation and Non-disclosure policy of the Bank.
Performs operational workflow for teller area, handles compliance, audit, operations and follows regulatory standards.
Expected to attend and participate in ongoing training and Financial Center meetings.
Other tasks as assigned.