Teller-Canton

Buckeye State Credit Union • Canton, OH

5d • $15 - $17 • Onsite

About The Position

Never worked for a Credit Union before?? No problem…. If you enjoy working with people, want to help others with their financial journey, and want the ability to be yourself while doing it, Buckeye State Credit Union is the place for you! As a Member Service Associate (Teller), you will serve as a valued liaison between members and our credit union enthusiastically supporting the credit union’s focus on member service. We at Buckeye promote a caring, enjoyable work environment designed to support you . Who says work can’t be fun?

Requirements

• Proven experience in banking and/or customer service
• Adaptability in high-traffic vs. low-traffic business flow of the branch
• Basic computer skills
• Prioritize customer satisfaction
• Must be open to feedback and be coachable
• Understand and practice empathy and patience
• Strong communication skills, including listen actively and attentively

Responsibilities

• Greet and welcome members and visitors to the credit union in a professional and friendly manner.
• Provide prompt, efficient, accurate, and caring service in the processing of transactions to gain member loyalty
• Complete a variety of transactions to serve members by receiving or paying out funds with a high degree of accuracy
• Assist members with account inquiries, account updating, and changes to accounts
• Open new accounts or service existing accounts
• Respond to members’ requests, problems, and complaints with the ability to work independently in seeking a resolution with the tools provided to you
• Balance cash drawer/cash machine at the end of shift.
• Research and resolve discrepancies, reporting discrepancies to supervisor.

Benefits

• Culture - Awarded as one of Northeast Ohio’s top places to work 7 years running in 2019-2025. We offer an inclusive, engaging work experience where you can be unapologetically you. From our “Smart Casual” dress (yep you can wear jeans), music and movie theater popcorn in the branches, or even decorating your workstation your way, we want you to be you!
• Environment of Growth - We at Buckeye maintain a commitment to continuous improvement and both challenge and support our employees to increase their knowledge, skills, and capabilities through all phases of their careers. We invest in your success!
• Benefits & Incentives – you will be eligible for medical, dental, vision, 401k match, Life Insurance, Short Term Disability, profit sharing, and employment referral incentive.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed