Temporary Operations Scheduler (Bilingual)

Jacintoport International•Houston, TX

11d•$21•Onsite

About The Position

This position is responsible for supporting day-to-day operations with the labor coordination, reporting and administrative support. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Must have some experience with scheduling and staffing/workforce coordination.
Must be able to work a flexible on-call schedule, extended hours, holidays, and weekends.
Intermediate skills in programs such as MS Word, Excel and Outlook.
Must be able to communicate in English and Spanish in a business environment (verbal and written).
Possess organizational and time management skills with ability to prioritize and be detail oriented
Ability to consistently meet deadlines
Must have strong interpersonal and customer service skills with the ability to troubleshoot and handle conflict in a professional manner.
Possess high energy level, comfortable performing multifaceted projects in conjunction with normal activities
Ability to think logically, establish and follow procedures, instructions and make sound decisions
Ability to exercise independent judgment within established systems and procedures

Responsibilities

Schedule regular staff to fulfill operational needs per vessel sailings, coordinate with other operating departments in need of additional staff and request temporary staff to fill remaining vacancies through third party agencies.
Act as the primary point of contact for labor scheduling matters which includes but not limited to: receipt of various workforce leave notifications by phone and/or other electronic communication methods; gang assignment and tracking; emergency replacements, and ordering additional temporary labor in case of a shortage from all operational departments.
Send out daily schedule notices with the calling system
Prepare daily attendance reports that includes identifying absences and any violations from the schedule (such as late arrivals, early departures, call-no show, and no call-no shows).
Run reports in calling system and notify HR of excessive absences
Perform system entry of employee schedules into the timekeeping system (ADP eTime)
Receive absence requests (PTO) from Stevedoring employees, obtain approval/denial, relay to employee and forward to payroll for processing.
Discuss and resolve quality issues presented by operations managers regarding the temporary staff by liaising with respective third-party agencies.
Submit the temp timesheets to the agencies on behalf of the Stevedoring Superintendents.
Enter temp hours in the Access database
Maintain a clean work area, free of debris or safety hazards and maintain awareness of surroundings (i.e. vehicles, people, equipment, etc.) at all times.
Perform other tasks as assigned