Tenant Relocation Program Manager

AECOM • New York, NY

4d • $108,000 - $125,000 • Onsite

About The Position

AECOM is seeking a Tenant Relocation Program Manager to support the Program Management Team on the AECOM/New York City Housing Authority (NYCHA) Comprehensive Modernization program. The Relocation Manager will manage day-to-day oversight of tenant relocation activities, maintain critical trackers, support compliance with relocation requirements, and ensure alignment between NYCHA, relocation vendors, design-build teams, field staff, and internal AECOM stakeholders.
This role is designed for a highly organized program coordinator and problem-solver with experience in tenant relocation, housing programs, or large public-sector initiatives. This role offers a strong leadership-track opportunity for a mid-career professional.

Requirements

• BA/BS plus four years of relevant experience or demonstrated equivalency of experience and/or education

Nice To Haves

• NY/ NJ Agency experience
• Familiarity with environmental documentation or hazardous materials processes including lead and asbestos removal and disposal.
• Experienced proactive project manager.

Responsibilities

• Establish procedures, gather data, develop legal/policy frameworks, and ensure readiness of vacant units.
• Develop and coordinate procedures for managing relocations, including legal and policy documents (e.g., Temporary Relocation License Agreement, resident notices such as NOND).
• Coordinate reviews with COO’s division, ATAD, Legal, Resident Services Department (RSD) and other stakeholders.
• Forecast and manage inventory of vacant apartments (on-site and off-site).
• Support bi-weekly meetings with Operations to track preparation of vacant units.
• Establish workflows defining roles/responsibilities for moving residents to temporary housing.
• Lead line-by-line lease compliance and property management reviews before and after contract award.
• Oversee the matching process post-award, ensuring collaboration across departments to resolve tenant issues and optimize placements.
• Coordinate bi-weekly stakeholder meetings to monitor progress.
• Collaborate with teams to resolve challenges and streamline relocation processes.

Benefits

• AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level