Tenant Support Aide

Plymouth Housing Group • Seattle, WA

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About The Position

The Tenant Support Aide works within a collaborative building team in order to respond to the home maintenance needs of tenants impacted by mental health, substance use, and physical disability. This position works to support housing stability for vulnerable tenants underserved by existing funded chore services due to primary disability of mental health and substance use.

Plymouth Housing is a nonprofit organization that develops and operates permanent supportive housing for single adults who have experienced chronic homelessness. With apartment buildings throughout King County, Plymouth is helping the most vulnerable members of our community leave homelessness behind forever. At Plymouth, we’re not simply trying to get people off the streets. We provide supportive services like case management and health care so that our residents can thrive long-term. As part of our strategic vision, we are building internal behavioral health services and transforming our systems to address rapid growth and the changing needs of residents.

This is a unionized position, represented by Local 8 of the Office and Professional Employees International Union (OPEIU).

Requirements

• Minimum of a High School Diploma or GED equivalent.
• Two (2) years experience working as a chore worker, preferably with low-income, diverse, homeless, and special needs clients.
• Experience with Microsoft Office applications; particularly Word, Excel, and Outlook.
• Must be able to read, write and understand English.
• Must demonstrate strict attention to detail.
• Employment history that demonstrates reliability and dependability.
• Able to lift up to 50 lbs.
• Flexibility to work a 40-hour work week.

Nice To Haves

• Experience inputting data into a database preferred.

Responsibilities

• Build respectful and trusting relationships with tenants.
• Provide support for tenants struggling with home maintenance standards.
• Collaborate with the Building Team to assess tenants requiring extensive intervention.
• Perform cleaning and laundry tasks for tenants unable to do so themselves.
• Assist in organizing community activities and encourage tenant participation.
• Support the Building Team with transportation arrangements, apartment moves, and other tasks as needed.

Benefits

• We offer a comprehensive benefits package for Full-Time employees, including Medical, Dental, Vision, PTO, and 403(b) options. Additionally, employees have access to supplementary benefits such as the Employee Assistance Program, a subsidized ORCA pass, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED