Territory Logistics Coordinator

Alphatec Spine • Wilmington, DE

1d

About The Position

The purpose of this position is help facilitate the coordination of surgical assets and inventory to ensure all surgical requirements are met. They work closely with the Field Operations Manager and sales organization to ensure surgical assets and inventory are properly tracked and moved from the different customer locations, office, etc. with the goal of optimizing local field consignment.

Requirements

• Excellent oral and written communication skills
• Ability to organize and prioritize workflow to meet established deadlines
• Ability to work within a cross-functional team
• Proficiency in Microsoft Word, Excel, PowerPoint and internet applications
• Strong attention to details
• Ability to perform multiple tasks in a fast-paced, team focused environment
• Ability to travel approximately 10 percent of the time
• Bachelor's Degree in related field.
• For roles based in the United States that require access to hospital facilities, must be eligible for and maintain credentials at all required hospitals, including meeting any applicable physical requirements or vaccination requirements (including the COVID-19 vaccine, as applicable).

Responsibilities

• Works closely with Sales Team, Surgeons, Operating Room Personnel, Central Processing, and Biomedical and other personnel
• Partners closely with ATEC Field Operations Manager, ATEC Field Operations, and Customer Service team
• Responsible for aligning with Field Operations Manager/ATEC Field Operations to outline daily route of set/inventory movements
• Required to take pictures and track of all set/inventory movements via Trello or whatever inventory system is in place with the distributor location
• Responsible for adhering to hospital policies when dropping off and picking up sets (including all required credentialing)
• Responsible for maximizing the utilization of consigned sets
• Responsible for maintenance of ATEC vehicle
• Responsible for swapping out consigned torque wrenches every 6 months
• Responsible for managing expiration dates of product and returning/swapping out accordingly
• Responsible for tracking replenishment and ensuring all consigned sets are stocked appropriately
• Responsible for inspecting trays when necessary
• Maintain a log of all tracking numbers for returns and items associated with it
• Reporting to the reps any lost items in the sets when receiving back in and following up to ensure the items are found
• Transporting and moving sets amongst hospitals
• Supports and executes inter-field transfer requests
• Maintains a knowledge base of instrument and implant systems through OEM Spine education training programs
• Adheres to procedures for troubleshooting and maintenance of products
• Analyzes and resolves both routine and non-routine product issues expediently
• Solves product problems for customers in an expeditious manner
• Provides on-call service and support when required
• Performs other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level