Territory Manager ( Maryland, Delaware, Washington D.C.)

Dunlop Sports Americas•Federal Way, WA

8d•$100,000 - $100,000

About The Position

Meet on a timely and regular basis with authorized Srixon/Cleveland Golf/ASICS accounts throughout an assigned territory, explaining our company culture, values, principles, philosophy, programs, and products. Srixon/CG/ASICS Territory Managers (TM’s) will be courteous and professional while making a good sale at all times for both the customer and Srixon/CG/ASICS. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following and other duties as assigned. Sales and service visits consist of communicating, informing, presenting, and processing orders with all accounts on a regular and timely basis. Must be accessible and respond promptly and professionally to all customer and home office inquiries whether in person, via phone, or email. Must perform actions and tasks that EXCEED our customer expectations, thus creating the highest quality experience. At all times be respectful of others and conduct themselves with the utmost integrity and honesty. Establish and maintain personal, professional, and productive relationships with all customers and individuals involved in the selling process. Make sales and service visits at customer’s place of business according to the following guidelines or as directed. Conduct a formal product knowledge training seminar as needed for all staff and program account’s personnel. Conduct, as a minimum, one day on an annual basis for all staff and program accounts that may be a demo day, short game clinic, fitting day or promotional day. Average 4-6 sales calls per day in season; and 2-4 per day during prebook season. For all other customers, conduct product knowledge sessions and demo/fitting days on an “as requested” basis; however all Srixon/CG/ASICS customers need to have a thorough understanding of our company values, principles, philosophy, programs, and products. Increase sales through established distribution channels approved and determined by Srixon/CG/ASICS that enhance the presence of our products. Strategically manage and make available demo and personal use product to appropriate customers and process these orders on a timely basis. Adhere to company policies and guidelines that relate to credit, returns, and global distribution strategy. Strategically manage, distribute, and maintain collateral materials with all customers and strive to obtain prime floor space for these on a regular basis, thus ensuring proper usage. Identify possible locations for new customers and assist in the completion of appropriate processing as necessary. Keep company informed of all changes to customer status, including but not limited to contact names, addresses, phone numbers, fax numbers, email addresses, and other pertinent information. Submit and update visitation and demo day activities as directed. Attend and participate in company-sponsored seminars or meetings as well as regional or national trade shows as directed. Submit territory absence or vacation plans for approval to their Regional Team Leader with a minimum of 2 weeks advance notice. Participate in a yearly performance review with their Regional Team Leader and incorporate follow up direction from that process as well as travel summaries and feedback. Territory managers may not represent any other companies or products. Perform other tasks and duties as assigned.

Requirements

Four-year college degree preferably in marketing or related business field; or comparable job experience at Srixon/CG/ASICS which may include Customer Service, Tour, Tech Van or other related experience with a minimum of HS diploma; or a combination of the above may be considered.
Must have and maintain a valid driver’s license.
Familiarity with computers and applications (Word or Excel for example).
Ability to maintain confidentiality of sensitive information.
Excellent language and math skills required.
Excellent organizational skills.
Must work well with others.
Ability to initiate and maintain correspondence with customers and home office.
Ability to take direction and critical feedback and to act on that direction.

Responsibilities

Meet on a timely and regular basis with authorized Srixon/Cleveland Golf/ASICS accounts throughout an assigned territory, explaining our company culture, values, principles, philosophy, programs, and products.
Be courteous and professional while making a good sale at all times for both the customer and Srixon/CG/ASICS.
Communicate, inform, present, and process orders with all accounts on a regular and timely basis.
Be accessible and respond promptly and professionally to all customer and home office inquiries whether in person, via phone, or email.
Perform actions and tasks that EXCEED our customer expectations, thus creating the highest quality experience.
Be respectful of others and conduct themselves with the utmost integrity and honesty.
Establish and maintain personal, professional, and productive relationships with all customers and individuals involved in the selling process.
Make sales and service visits at customer’s place of business according to the following guidelines or as directed.
Conduct a formal product knowledge training seminar as needed for all staff and program account’s personnel.
Conduct, as a minimum, one day on an annual basis for all staff and program accounts that may be a demo day, short game clinic, fitting day or promotional day.
Average 4-6 sales calls per day in season; and 2-4 per day during prebook season.
Conduct product knowledge sessions and demo/fitting days on an “as requested” basis
Increase sales through established distribution channels approved and determined by Srixon/CG/ASICS that enhance the presence of our products.
Strategically manage and make available demo and personal use product to appropriate customers and process these orders on a timely basis.
Adhere to company policies and guidelines that relate to credit, returns, and global distribution strategy.
Strategically manage, distribute, and maintain collateral materials with all customers and strive to obtain prime floor space for these on a regular basis, thus ensuring proper usage.
Identify possible locations for new customers and assist in the completion of appropriate processing as necessary.
Keep company informed of all changes to customer status, including but not limited to contact names, addresses, phone numbers, fax numbers, email addresses, and other pertinent information.
Submit and update visitation and demo day activities as directed.
Attend and participate in company-sponsored seminars or meetings as well as regional or national trade shows as directed.
Submit territory absence or vacation plans for approval to their Regional Team Leader with a minimum of 2 weeks advance notice.
Participate in a yearly performance review with their Regional Team Leader and incorporate follow up direction from that process as well as travel summaries and feedback.
Territory managers may not represent any other companies or products.
Perform other tasks and duties as assigned.