Territory Route Representative
About The Position
CHEP is seeking a motivated Territory Route Representative to manage all locations within the Chicago territory that does not have a commercial agreement with CHEP. This role is critical in ensuring the recovery of CHEP assets and maintaining strong relationships with distributors, recyclers, and new locations. You will serve as the primary point of contact for existing and new locations, work closely with internal teams, and leverage company tools to track and recover CHEP pallets What You’ll Do Visit, call on, and build relationships with nonparticipating distributors, unknown locations, and pallet recyclers to recover CHEP assets. Utilize the best collection method: CHEP Low Volume Recovery fleet, CHEP CDL Fleet, scheduled 3rd party carriers, or personal collection. Use company-provided tools (CHEP vehicle, laptop, databases) to monitor asset flow and negotiate successful returns. Maintain ultimate responsibility for tracking and recovery of CHEP pallets within your territory. Engage continuously with the local pallet recycler community, which recovered over 17M CHEP pallets nationally last year. Promote CHEP programs to potential customers and encourage participation. Complete administrative duties promptly and accurately. Identify and report potential illegal buying/selling of CHEP assets. Clearly communicate CHEP’s ownership rights to educate and gain agreement for asset collection.
Requirements
- Education: AA degree or equivalent work experience.
- Experience: Minimum 2 years in field driving for route sales, operations, or customer service.
- Excellent selling and interpersonal skills.
- Required Proficiency in Microsoft Excel and Word.
- Strong time management and organizational skills.
- Ability to manage business expenses and maintain a home office.
- Occasional overnight travel may be required.
- Physical: Ability to lift up to 65 lbs. as needed.
- Clean motor vehicle driving record.
- Ability to obtain a DOT Medical card with no restrictions
- Language Requirements: English
Nice To Haves
- Bilingual in Spanish is a ++
Responsibilities
- Visit, engage, and build relationships with non-participating distributors, unknown locations, and pallet recyclers to recover CHEP assets that have left the network.
- Monitor and track asset flow within the assigned territory, negotiating and facilitating the return of CHEP pallets to the network.
- Take full responsibility for the tracking and recovery of all CHEP pallets within the designated territory, ensuring assets are accounted for and returned promptly.
- Build and foster relationships with potential customers, encouraging them to participate in the CHEP program and aligning them with the company's asset recovery goals.
- Maintain continuous contact with the local pallet recycler community to ensure strong relationships and open lines of communication regarding asset recovery.
- Identify and report potential cases of illegal buying or selling of CHEP assets, escalating these issues to the appropriate teams for resolution.
- Clearly communicate CHEP’s ownership rights to locations and recyclers, educating them on asset return processes and securing agreement for collection.
- Partner with internal teams, including Logistics Coordinators, Low Volume Recovery fleets, and the Asset Protection team, to maximize physical collections and address any asset recovery challenges.
Benefits
- Competitive salary + Annual Bonus Plan
- Benefits Day 1!
- 401K with company match (up to 4%)
- FREE company-paid vision, short-term disability, and life insurance
- Tuition reimbursement, parental leave, childcare assistance, profit sharing, and MORE!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
