Territory Sales Representative

Empire Auto Parts • Shelbyville, KY

1d

About The Position

As a service-minded Territory Sales Representative with Empire Auto Parts, you’ll serve as a liaison between the company and our customers.

Requirements

• Excellent communication, interpersonal and organizational skills
• Valid driver’s license, satisfactory driving record within Company standards
• Ability to build rapport with customers
• Ability to operate company owned vehicle in a variety of weather and traffic conditions
• Ability to work under minimal supervision
• Ability to thrive in a fast-paced ever-changing setting
• Self-motivated with keen negotiating skills
• High school diploma or equivalent is a plus
• Strong business acumen
• Willing to travel locally
• Possess strong technical and computer skills
• Be at least 18 years old

Responsibilities

• Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face to face visits
• Actively monitor order activity from all assigned customers
• Contact customers with declining volume to determine what is causing the drop. Take action to reverse trend, when applicable.
• Identify new sales opportunities, primarily via Internet research, customer referrals, and observation while making customer visits.
• Communicate competitive and other market information to relevant company individuals as it is learned.
• Fully document all contacts in Empire ERP system.
• Work directly with customer care team to troubleshoot customer service issues as they arise.
• Continue to stay current on Empire corporate information (locations, products, delivery schedules, etc.) so as to provide the most value to Empire’s customers.
• Complete all assigned training modules in a timely manner.
• Support all Empire sales and marketing initiatives, as appropriate
• Meet or exceed all sales objectives within assigned region/customer list
• Achieve a NPS of at least 60 for all assigned customers
• Maintain a return rate across all assigned customers of less than 12%
• Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging
• Collaborate with sales reps from different regions to share best practices and support a cohesive sales approach

Benefits

• Health, Dental & Vision Insurance
• Health Savings Account (HSA) with Employer Contribution
• Optional Life Insurance, Long & Short-Term Disability, Critical Illness, Accident and Hospital Insurance
• 401K Retirement Plan with Employer Match
• Paid Training
• Paid Time Off
• Paid Sick Days
• Paid Holidays, Including 1 Floating Holiday (Your Birthday)
• Biweekly Pay
• M-F work week; No weekends
• Casual Dress Code
• Teamwork Environment
• Free Company Apparel
• Employee Recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees