Territory/State Manager - New York

Center for Responsive Schools
2dRemote

About The Position

The Territory Manager is responsible for identifying and developing new business opportunities by prospecting, qualifying leads, and managing customer relationships in the early stages of the sales funnel. Under the supervision of the Chief Professional Learning Officer, the Territory Manager generates and nurtures leads to drive revenue growth and meet departmental goals. This role focuses on lead management and conversion. This position assumes responsibility for developing qualified leads from marketing campaigns, conferences, webinars, databases, market research, and other sources through calls and emails to contribute to lead engagement. The Territory Manager also cultivates potential relationships by identifying the needs and timing around Responsive Classroom and Fly Five interests, providing information on the family of programs, and closing sales. The Territory Manager will facilitate face-to-face and virtual presentations and webinars on the programs, answer in-depth questions, and provide pricing, quotes, and contracts. The Territory Manager will collaborate closely with the marketing and sales teams to ensure effective lead management and conversion, maintain a seamless flow of communication and coordination, and develop new prospecting strategies and marketing campaigns to help further business initiatives in targeted markets and program areas. Key responsibilities include prospecting, qualifying leads, and ensuring that opportunities are moved efficiently through the leads funnel to a sale. This is a teleworking position. Candidates must live in the assigned state and be able to travel extensively in the assigned state and to travel to Western Massachusetts headquarters as required.

Requirements

  • Four-year degree in Business Administration, Marketing or Communication or Education or a similar field.
  • Knowledge of the K-12 education landscape, including district decision-making processes and funding sources.
  • Strong customer service orientation
  • Strong consultative sales skills, including prospecting, discovery, presenting, and closing.
  • Excellent communication skills, including effective writing, speaking, and listening
  • Knowledge of common software applications and web services (Microsoft Office, G-Suite, Zoom)
  • Demonstrated knowledge of or able to become skilled at using CRM software applications, such as Salesforce and HubSpot, to manage pipeline and sales activities.
  • Demonstrated success in lead generation, prospecting, and nurturing potential customer relationships
  • High accountability for achieving performance goals; flexible and creative under pressure
  • Strong organizational and time management skills
  • Able to prioritize tasks and keep up with multiple projects simultaneously
  • Autonomous, self-starter, with a high degree of professionalism
  • Able to receive and apply feedback
  • Disposition is consistently professional, cooperative, and collegial as evidenced by respectful and responsible communication, workplace maturity, composure, perspective, transparency, reliability, integrity, and trustworthiness.
  • Caring for and committed to the vision, mission, and direction of CRS
  • Respects and values diversity; represents CRS positively and professionally in interactions with customers, vendors, and the community at large in both real and virtual interactions.
  • Able to work in a highly collaborative environment.
  • Regular and reliable attendance
  • Able to use a computer for up to 8 hours per day with breaks and lunch.
  • Able to talk on the phone for up to 4 hours per day.
  • Able to travel by airplane and automobile, occasionally.
  • Lift up to 50 pounds occasionally
  • Must be able to show proof of COVID-19 primary vaccinations or submit a medical or religious exemption

Nice To Haves

  • Prior experience as an educator and/or two years of sales experience is preferred

Responsibilities

  • Prospecting and Lead Generation
  • Territory Sales and Account Development
  • Program and Market Knowledge
  • Create and Nurture Quotes to Conversion
  • Maintain Expectations for Consultative Sales
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