Manufacturing Quality Assurance & Test Lab Manager

Hankook Tire•Clarksville, TN

About The Position

We are looking for a Unit Manager to Live and drive a “safety always” and “quality first” mindset. Lead, manage, and coordinate all testing and assurance activities for the continuous improvement of quality assurance in tire manufacturing. Control test lab procedures and practices to ensure product quality in the field and timely, efficient throughput, within budget and to standard. You should be highly competent and comprehend complex operations. We also expect you to be able to optimize day-to-day activities while minimizing the costs.

Requirements

(Required) bachelor's degree
(Required) significant (5+ years) related progressive leadership experience with quality assurance in tire manufacturing or other manufacturing intensive companies
(Required) good command of written and spoken English
Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Engineering and Technology - Demonstrated know-how related to practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services
Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Reading Comprehension - Understanding written sentences and paragraphs in work related documents
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
Must be able to frequently move about the manufacturing plant campus, general office environments, production areas, and occasionally ascend/descend stairs
Must be able to remain in a stationary position 50% of the time
Must be able to shift between active production floor support and completing administrative tasks in an office setting
Must be able to operate a computer and other office productivity machinery
Must be able to position self to file documents including the top and bottom drawers of file cabinets
Must be able to lift and move finished tires weighing up to 25 pounds

Nice To Haves

(Preferred) engineering/ technical (chemical, mechanical, electrical, industrial, etc.) degree or business degree
(Preferred) advanced degree in technical or business specialty or (MBA)

Responsibilities

Actively support and drive a Safety Always Culture, a 5s workplace, consistent up, down, and across communication and continuous improvement as a way of life
Manage human and material resources to meet Hankook and regulatory requirements
Maintain existing operating conditions and rapidly identify and implement improvement opportunities
Lead, demonstrate, and enforce TP safety protocols, compliance / regulatory requirements, reporting, administration, budgeting, supplier base, customer expectations, etc.
Prepare, maintain, and communicate reports relative to achievement of safety, quality, and cost
Ensure standard operating procedures and training materials are understood, accessible, & followed
Drive quality requirements and standards to ensure compliance
Use key performance indicators (KPI’s) as tools to drive continuous improvement
Monitor and assess performance of staff and hold staff to operational and leadership expectations; conduct performance appraisals; take immediate actions when underperformance is identified
Perform other duties as assigned by management
Analyze customer requirements, quality policies and procedures, and quality strategy initiatives
Establish quality infrastructure and systems; improve the ability/capability of quality response
Prepare customer requirement documents
Manage TP’s audit response when internal & OE customers visit
Issue and point out follow-up items after audit completion
Monitor, assess, and improve production quality through inspection
Establish OE / RE response process; respond to OEM & RE requirements; develop countermeasures
Obtain and maintain the necessary certifications based on market list
Manage RE specification approval (X, T, S-Spec) in a timely manner and according to internal standard
Review and approve 4M change according to internal standard
Manage the tire testing lab to report correct test results
Prioritize test scheduling based on business needs; ensure testing is completed timely & accurately
Support development testing and timing based on development schedule
Coordinate with other teams and perform other testing as requested
Manage return process including communication of issues to related manufacturing and inspection personnel